Mr. Tire Auto Service Centers

4.1
384 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
3702 Franklin Road, SW, South Roanoke, VA
24014, United States

Hours

Reviews

4.1
384 reviews
5 stars
272
4 stars
26
3 stars
8
2 stars
9
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported poor experiences with rudeness and lack of professionalism.

Pricing Issues

Many customers expressed concerns about being overcharged or quoted high prices for repairs, leading to feelings of being scammed.

Service Quality

There are numerous complaints about the quality of service, including incomplete repairs, misdiagnoses, and lack of follow-through on promised work.

Efficiency

While some customers appreciated quick service, others reported long wait times and delays, particularly for scheduled appointments.
  • MC
    Marissa Cook
    Jan 1, 2026
    5.0
    Staff were friendly and helpful and wait time and pricing for service were reasonable.Would definitely go back!
  • ML
    Mark D. Lohn
    Dec 31, 2025
    5.0
    They got me in and inspected my car. What a relief.
  • JW
    Jason Walsh
    Dec 23, 2025
    5.0
    These guys always take the best care of me for tire and other service needs. One of the few mechanics shops you can actually trust, and are honorable about your service.
  • KP
    Keith Parrella
    Dec 15, 2025
    1.0
    I dropped my car off at 9 AM and it took them an entire day just to tell me they couldn’t fix the tire. I used to love this place, but the customer service under new management is just not the same.
  • DM
    David Mccoy
    Dec 4, 2025
    1.0
    They tried to charge me $300.00 to replace a $20.00 in-line fuel filter. I complained about the bill and they adjusted it down to $200.00. I left the shop and barely made it back to my driveway as the issue was not fixed. They didn't even test drive the vehical after said repair. So I'm out $200.00 and in the same position I was in before taking the vehical in. NEVER AGAIN!

Frequently Asked Questions About Mr. Tire Auto Service Centers

What type of auto services does Mr. Tire Auto Service Centers offer?

Mr. Tire Auto Service Centers provides comprehensive auto maintenance and repair services including inspections, installations, repairs, roadside assistance, and towing.

What are the store hours for Mr. Tire Auto Service Centers?

The store is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.