Pilot Travel Center

3.9
456 reviews

About

Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in South Boston, VA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
2190 Philpott Rd #58, South Boston, VA
24592, United States

Hours

Reviews

3.9
456 reviews
5 stars
184
4 stars
139
3 stars
66
2 stars
23
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff friendliness; some employees are praised for their helpfulness while others are reported as rude and unprofessional.

Cleanliness

Restrooms and showers receive both positive and negative feedback; some customers find them clean, while others report unsanitary conditions.

Facilities

Limited shower availability and issues with cleanliness are common complaints; some customers appreciate the parking and convenience of the location.

Food Quality

Food options, particularly from Dunkin' and Bojangles, are inconsistent; some customers enjoy the offerings while others report poor service and availability.

Management Issues

Several reviews highlight poor management and organization, leading to customer dissatisfaction regarding service and facilities.
  • AB
    Ayy Bih
    Nov 14, 2025
    5.0
    Ty is Great Help and always organized keeps lines moving Great Guy!
  • PC
    Parm cheema
    Oct 17, 2025
    1.0
    Shower clean Washroom cleaned Workers no energy Pilot COFFEE smell very bad Got coffee 10/17/2025 at 7:45 am Smell like they use washroom water on it
  • JH
    Jose daniel Malagon herrera
    Oct 13, 2025
    1.0
    Mala atención se pasó mi tiempo de espera en la ducha y me tocó volver a pagar, cuando en otros lados le dan el siguiente turno
  • WH
    Willie Hanifan
    Aug 20, 2025
    2.0
    Only had 2 showers always a long wait
  • JV
    Johnny Vasquez
    Aug 1, 2025
    2.0
    Not the worst pilot I have been to but close. This is mainly for the truck drivers, pilot app down so you have to pay for shower. The dubkin doughnuts prominently displayed on their sign and yet the dunkin doughnut coffee is not ready and no doughnuts to speak of. This location needs some definite improvement

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.