Business Details
About
Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Location
Hours
Reviews
4.5
570 reviews
5 stars
466
4 stars
36
3 stars
18
2 stars
12
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning individuals like Dakota, Josh, and Ron for their exceptional service.
Equipment Issues
Several reviews highlighted problems with the car wash equipment, including brushes not functioning properly and causing damage to vehicles.
Membership Concerns
Customers expressed frustration over aggressive membership sales tactics and issues with unauthorized charges related to membership.
Wash Quality
Mixed feedback on wash quality, with some customers satisfied while others reported their cars remaining dirty after service.
Clean Facilities
The facility was generally noted as clean, with well-maintained vacuum areas and available cleaning supplies.
- PMPaula Martin5 days ago1.0Bought a 3 month package. No paperwork, didn’t sign anything. And they continued withdrawing from my checking account for 2 years ! When we caught it and discussed a refund, since we hadn’t used the car wash for a year, they denied us. They are a rip off, and their customer service is terrible! I would not recommend them to anyone !
- CMCynthya McCannJan 2, 20265.0Definitely a great monthly rate for a pretty decent wash. They have several locations in the area, so you can wash anywhere under the same monthly plan. Sometimes the vacuums are down, but not often and not all at the same time. The attendants keep the lot very clean.
- HMHoward McQuilkinDec 28, 20251.0I got the premier wash, the most expensive wash available at $25.00. The car came out just as dirty as it was when it went in, but covered in soap. I watched the right side brushes stay against the wall and didn't touch the car in front of me or my car. The bottom half of the whole car was filthy. The front of the car still had road dust and grime on it. (This was wiped off with a cloth, so a properly working car wash should have taken it off). The tires and wheels were still covered in dirt and road dust. About a 8" section of the two left side tires had what looked like tire shine on it. But by the time I got home less than a mile away, that had dried up and was gone. I literally had to use 10 of their small (washcloth sized) "drying towels" to wipe the car down using the water on the car to get it somewhat clean. I hate to be negative, but this is the most expensive automatic car wash around and it is absolutely the worst one I have ever been to. What a total waste of $25. The vacuum worked well after I dug all of the trash out of the nozzle. Side note. You must drive through a water puddle to exit the parking lot. This splashes water all of the car you just spent $25 trying to clean. I will have to rewash the car by hand when the weather warms up or go to any other automatic car wash to actually get the car clean. Save yourself time and frustration and do not go to this location until it's under new management and or something is done about all of the issues. This isn't a car wash at all, it's a drive through that gets your car wet with soap. There is no washing involved. You will be left with a dirty car dripping in soap that you will have to take somewhere else and have washed. It's a freaking mess.
- SWStubble WumpDec 24, 20255.0Good customer service from everyone
- JDJohn DicksonNov 16, 20253.0Went there Friday the 14 November great service but charge is showing up twice on my checking account Hope one comes off someone please respond
Frequently Asked Questions About Zips Car Wash
What services does Zips Car Wash offer?
Zips Car Wash provides express car wash services including free self-serve vacuums and detailing amenities.
What are the operating hours of Zips Car Wash?
Zips Car Wash is open daily from 8:00 AM to 7:00 PM, with slight holiday hour variations such as closing on Thanksgiving and Christmas Day.
Does Zips Car Wash offer any membership programs?
Yes, they offer the ZIPS UNLIMITED™ membership program which provides daily wash privileges at all locations.
What payment methods are accepted at Zips Car Wash?
Zips Car Wash accepts all major credit and debit cards including American Express, Discover, MasterCard, Visa, and ZIPS gift cards. They are now cashless.
Where is Zips Car Wash located?
Zips Car Wash is located at 1706 W Main St, Salem, VA 24153, USA.
Are there any nearby restaurants where I can eat before or after my car wash at Zips?
Yes, nearby restaurants include Famous Anthony's, Taco Bell, KFC, Wendy's, Applebee's Grill + Bar, and Bojangles'.
Is there a pharmacy near Zips Car Wash for convenience?
Yes, Walgreens pharmacy and convenience store is located nearby for your health and shopping needs.
Can I get automotive services near Zips Car Wash?
Yes, nearby automotive service options include Valvoline Instant Oil Change, AutoZone, Goodyear Auto Service, Olde Salem Garage, and Carter's Towing Service.
Does Zips Car Wash provide free vacuum services?
Yes, all car washes at ZIPS include free self-serve vacuums for your convenience.
What is Zips Car Wash's website for more information?
You can visit Zips Car Wash's official website at https://www.zipscarwash.com/ for more details.