Zips Car Wash

4.6
567 reviews
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Business Details

1706 W Main St, Salem, VA
24153, United States
(540) 755-4083
https://www.zipscarwash.com/

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
1706 W Main St, Salem, VA
24153, United States

Hours

Reviews

4.6
567 reviews
5 stars
465
4 stars
36
3 stars
18
2 stars
12
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Several employees, including Josh, Dakota, and Ron, received praise for their exceptional customer service and friendliness.

Equipment Issues

Customers reported frequent equipment malfunctions, including non-functioning brushes and vacuums that did not clean effectively.

Wash Quality

Many customers expressed dissatisfaction with the quality of the car wash, noting that their vehicles remained dirty after service.

Membership Concerns

There were complaints about aggressive sales tactics for memberships and issues with unauthorized charges.

Cleanliness

The facility was generally noted for being clean, with well-maintained vacuum areas and available cleaning supplies.
  • JD
    John Dickson
    Nov 16, 2025
    3.0
    Went there Friday the 14 November great service but charge is showing up twice on my checking account Hope one comes off someone please respond
  • SP
    Steven Powers
    Nov 4, 2025
    1.0
    Encountered Damages on my rear bumper. Numerous Circular Scratches in a pattern across my bumper. They denied my claim! Said they are only responsible for their employees, not their equipment! SO BE WARNED! YOU ARE TAKING YOUR VECHICLE THROUGH THE CAR WASH AT YOUR OWN RISK!
  • CP
    Chad Peters
    Oct 28, 2025
    5.0
    I was greeted by Josh at the Salem Zips carwash in Va. He is an asset to the company and made a disgruntled customer a very happy customer once again! Thank you Josh!!!
  • RS
    Roy Smith
    Sep 9, 2025
    2.0
    There's always something not working here. Last visit the roller brush never came down...so the top of truck never got cleaned. The tire shine brushes barely hit half of your tires...it's a thick mess anyways. Pretty sure they don't wash their towels [dont use themnon your windows!!】...I bring my own. Just a poorly managed location
  • LM
    L Molle
    Sep 1, 2025
    2.0
    Bad attitude of the employee, totally sad within a service industry. I had a moderately decent wash. I came in with a not badly dirty vehicle. My front was still loaded with bugs & guts, the worst was my tires. They appeared like soap hadn't touched the bottom part of my suv. And, My bumpers were bad. Doors at eye level were good. Bad trunk was ok too. Pictures to follow. 👍 If you enjoy my reviews please give me a thumbs up and feel free to follow me for constructive reviews.
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Frequently Asked Questions About Zips Car Wash

What services does Zips Car Wash offer?

Zips Car Wash provides express car wash services including free self-serve vacuums and detailing amenities.

What are the operating hours of Zips Car Wash?

Zips Car Wash is open daily from 8:00 AM to 7:00 PM, with slight holiday hour variations such as closing on Thanksgiving and Christmas Day.