Pillis Brothers Auto

4.9
476 reviews
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Business Details

101 E 4th St, Salem, VA
24153, United States
(540) 389-6741
https://pillisbrothersauto.com/
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About

Auto Repair Shop
Get top-notch auto repair services today at Pillis Brothers Service Center. From AC repair to transmission services, our goal is to offer expert auto repairs at an affordable price.

Location

Pillis Brothers Auto
101 E 4th St, Salem, VA
24153, United States

Hours

Reviews

4.9
476 reviews
5 stars
447
4 stars
18
3 stars
2
2 stars
3
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, caring, and professional service provided by the staff.

Efficiency

Many reviews highlighted the quick turnaround times for repairs and services, often completed within hours.

Trustworthiness

The business is recognized for its honesty and fair pricing, with several customers noting they were not upsold unnecessary services.

Community Reputation

Pillis Brothers has a strong reputation in the community, with long-term customers expressing loyalty and satisfaction over many years.

Mixed Experiences

While most feedback is positive, there are a few negative reviews regarding customer service, particularly involving the owner.
  • SS
    Samantha S
    3 days ago
    3.0
    I had a very great first impression, they got me in quick and charged my brakes and bearings. Spent about 450 which was a reasonable price and it was done quickly. However, once leaving I noticed every time I went over a bump an awful noise would happen and it sounded like my wheel was ready to come off. Upon further inspection after a month of driving and searching I found that they had left a large tool “on my frame” as they said and I went to have them relook at it and ask for a partial refund for putting myself, children, and other people on the road in danger. Just to be told “it really wouldn’t have hurt anyone or cause any issues. “ however a loose tool on a frame and going high speeds on the interstate it could have easily flew out and hit another car causing an accident or get caught somewhere under my car and harm myself or my children. They made it seem like it wasn’t a huge deal and a big mistake on their part however it absolutely was a huge mistake. I was given a partial refund of 100 dollars and left without saying a word because of how shocked I was that he dismissed the danger of the situation.
  • HK
    Hannah Koepfinger
    Dec 22, 2025
    5.0
    Quick Services for an unbeatable price. My car was in and out of the shop in about 3 hours and I set up the appointment in less than 24 hours in advance
  • RT
    Renee Turk
    Dec 16, 2025
    5.0
    Incredible service, caring staff members, accommodating plus family owned. An honest car repair shop where you don’t have to worry about being sold something you don’t need. We wouldn’t go anywhere else!!
  • BF
    Brittany Flanagan
    Dec 15, 2025
    5.0
    Knowledgeable techs, excellent customer service, and fair prices. Great experience and we will definitely be back!
  • ND
    Nancy Doucette
    Dec 4, 2025
    5.0
    She’s purring along like a new kitten and coming to an easy stop which is very balanced and true. Thank you for helping to maintain this old girl. Since getting her back, I have given up my search for another van. Thank you.
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Frequently Asked Questions About Pillis Brothers Auto

What types of auto repair services does Pillis Brothers Auto offer?

Pillis Brothers Auto offers services including auto repair, auto AC repair, transmission repair, towing, tire services, and electronic repair.

Where is Pillis Brothers Auto located?

Pillis Brothers Auto is located at 101 E 4th St, Salem, VA 24153, USA.