Pillis Brothers Auto

4.9
485 reviews

Business Details

101 E 4th St, Salem, VA
24153, United States
(540) 389-6741
https://pillisbrothersauto.com/

About

Auto Repair Shop
Get top-notch auto repair services today at Pillis Brothers Service Center. From AC repair to transmission services, our goal is to offer expert auto repairs at an affordable price.

Location

Pillis Brothers Auto
101 E 4th St, Salem, VA
24153, United States

Hours

Reviews

4.9
485 reviews
5 stars
456
4 stars
18
3 stars
2
2 stars
3
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and accommodating service provided by the staff.

Quality of Work

Many reviews highlighted the high-quality workmanship and reliability of the repairs performed.

Pricing

The business is noted for its fair and reasonable pricing, often better than competitors.

Trustworthiness

Pillis Brothers is recognized for their honesty and integrity, with many customers expressing confidence in their recommendations.

Mixed Experiences

While most feedback is positive, there are a few negative reviews regarding customer service and handling of complaints.
  • MP
    Michael Pinello
    4 days ago
    5.0
    Pillis Brothers is the only place I will ever take my family vehicles! Always top quality, excellent service, and fair pricing. I love this company
  • XX
    xT4RH33LF4Nx
    Feb 4, 2026
    5.0
    Great place to take your vehicle! Reasonable price!
  • LY
    Leslie Young
    Jan 23, 2026
    5.0
    Pillow Brothers took their time to inspect my mother’s car and change the oil, even though they were booked up for the day. They are a pillar of Salem. Good workmanship and good prices! Thank you Pillis Brothers!
  • AA
    Abraham Adeyemo
    Jan 21, 2026
    5.0
    These guys are the best! Did a presale inspection at their shop. They were very professional and talked me through what they found and the implications of it which was very helpful for me to make my decision concerning the car. And they charged me nothing for the whole thing.
  • SS
    Samantha S
    Jan 9, 2026
    3.0
    I had a very great first impression, they got me in quick and charged my brakes and bearings. Spent about 450 which was a reasonable price and it was done quickly. However, once leaving I noticed every time I went over a bump an awful noise would happen and it sounded like my wheel was ready to come off. Upon further inspection after a month of driving and searching I found that they had left a large tool “on my frame” as they said and I went to have them relook at it and ask for a partial refund for putting myself, children, and other people on the road in danger. Just to be told “it really wouldn’t have hurt anyone or cause any issues. “ however a loose tool on a frame and going high speeds on the interstate it could have easily flew out and hit another car causing an accident or get caught somewhere under my car and harm myself or my children. They made it seem like it wasn’t a huge deal and a big mistake on their part however it absolutely was a huge mistake. I was given a partial refund of 100 dollars and left without saying a word because of how shocked I was that he dismissed the danger of the situation.

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