NTB-National Tire & Battery

4.4
357 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationNational Tire & Battery
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Salem today.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

NTB-National Tire & Battery
1504 W Main St, Salem, VA
24153, United States

Hours

Reviews

4.4
345 reviews
5 stars
271
4 stars
23
3 stars
6
2 stars
9
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and professional staff, particularly highlighting individuals like Charles, Aikeem, and Tommy for their exceptional service.

Efficiency

Many reviews noted the quick turnaround times for services, with several customers mentioning prompt assistance and fast repairs.

Trustworthiness

The business was frequently described as honest and reliable, with customers appreciating transparent communication about services and pricing.

Overall Experience

Overall, customers expressed high satisfaction with their experiences, often stating they would return and recommend the shop to others.
  • MB
    Melissa Borum
    Jan 3, 2026
    5.0
    Please stop at this place for all your tire needs, the staff is wonderful and super fast. I didnt have an appointment and walked in twice in one day for nails in my tires and they helped me out right away.
  • JV
    Joey Venito
    Jan 3, 2026
    5.0
    Charles manages team well and was very polite helping me get my car done. Very quick oil change. Great experience overall.
  • JF
    Jacob Fanin
    Jan 3, 2026
    1.0
    Dropped my car off on Friday, was told that they wouldn’t be able to get to it the next day. Then the next day they call me and tell me that they don’t have anyone on staff to do a drive belt and tensioner replacement? Excuse me but why did it take you almost 24 hours to tell me that. Super unprofessional, and might I add ALLDATA does provide step by step instructions with diagrams as well. Might want to look into that for the “guy that’s learning to be a mechanic that doesn’t know how to do that” so he can maybe not be completely useless. Will not be back to this location ever, especially after the new management had take over and John had left to valley view. Wish 0 stars was an option, because you don’t even deserve one. Give it time this place will close and it will just be the auto body side.
  • BP
    Ben Plunkett
    Jan 2, 2026
    5.0
    Super fast and easy to work with picked up a flat on my way to work and were able to get everything done efficiently! Very friendly staff as well!
  • SW
    Samuel Worrell
    Dec 29, 2025
    5.0
    Excellent service from the front desk with Josh to the technician who took my car out twice to make sure the problem was correctly diagnosed and then later to confirm it was fixed.

Frequently Asked Questions About NTB-National Tire & Battery

What services does NTB-National Tire & Battery offer?

NTB-National Tire & Battery offers top-brand tires, brakes, alignments, oil changes, batteries, suspension, and exhaust repair services.

What are the operating hours of NTB-National Tire & Battery in Salem?

The store is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday until 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.