About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationNational Tire & Battery
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Salem today.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
345 reviews
5 stars
271
4 stars
23
3 stars
6
2 stars
9
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional staff, particularly highlighting individuals like Charles, Aikeem, and Tommy for their exceptional service.
Efficiency
Many reviews noted the quick turnaround times for services, with several customers mentioning prompt assistance and fast repairs.
Trustworthiness
The business was frequently described as honest and reliable, with customers appreciating transparent communication about services and pricing.
Overall Experience
Overall, customers expressed high satisfaction with their experiences, often stating they would return and recommend the shop to others.
- MBMelissa BorumJan 3, 20265.0Please stop at this place for all your tire needs, the staff is wonderful and super fast. I didnt have an appointment and walked in twice in one day for nails in my tires and they helped me out right away.
- JVJoey VenitoJan 3, 20265.0Charles manages team well and was very polite helping me get my car done. Very quick oil change. Great experience overall.
- JFJacob FaninJan 3, 20261.0Dropped my car off on Friday, was told that they wouldn’t be able to get to it the next day. Then the next day they call me and tell me that they don’t have anyone on staff to do a drive belt and tensioner replacement? Excuse me but why did it take you almost 24 hours to tell me that. Super unprofessional, and might I add ALLDATA does provide step by step instructions with diagrams as well. Might want to look into that for the “guy that’s learning to be a mechanic that doesn’t know how to do that” so he can maybe not be completely useless. Will not be back to this location ever, especially after the new management had take over and John had left to valley view. Wish 0 stars was an option, because you don’t even deserve one. Give it time this place will close and it will just be the auto body side.
- BPBen PlunkettJan 2, 20265.0Super fast and easy to work with picked up a flat on my way to work and were able to get everything done efficiently! Very friendly staff as well!
- SWSamuel WorrellDec 29, 20255.0Excellent service from the front desk with Josh to the technician who took my car out twice to make sure the problem was correctly diagnosed and then later to confirm it was fixed.
Frequently Asked Questions About NTB-National Tire & Battery
What services does NTB-National Tire & Battery offer?
NTB-National Tire & Battery offers top-brand tires, brakes, alignments, oil changes, batteries, suspension, and exhaust repair services.
What are the operating hours of NTB-National Tire & Battery in Salem?
The store is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday until 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is NTB-National Tire & Battery located?
It is located at 1504 W Main St, Salem, VA 24153, United States.
Does NTB-National Tire & Battery have facilities accessible to wheelchair users?
Yes, the store has a wheelchair accessible entrance and restroom, ensuring accessibility for all customers.
Can I pay with a debit card at NTB-National Tire & Battery?
Yes, NTB accepts debit card payments and does not require cash only.
Is it possible to book services at NTB-National Tire & Battery online?
Yes, you can make reservations online at https://www.mavis.com/locations/salem-va.
What nearby dining options are available near NTB-National Tire & Battery in Salem?
Nearby you can find Subway, Little Caesars Pizza, Bojangles', Firehouse Subs, and Jimmy John's, offering a range of sandwiches, pizza, and fast food options.
Are there any nearby automotive services close to NTB-National Tire & Battery?
Yes, nearby automotive services include Merchant's Tire & Auto Centers, Certified Collision Repair, and Advance Auto Parts to support your vehicle needs.
What nearby amenities can customers use when visiting NTB-National Tire & Battery?
Customers can access banking services at Member One Salem Branch, Wells Fargo ATM, and Member One Federal Credit Union near the location.
Does NTB-National Tire & Battery provide mechanic services?
Yes, the location has mechanics available to perform various auto repair and maintenance services.