Business Details
About
Auto Body ShopAuto Repair ShopAuto Body RepairAuto Dent Removal Service
Joe Hudson’s Collision Center specializes in high-quality auto body and collision repair services, leveraging state-of-the-art technology and skilled technicians to ensure vehicles are restored to factory standards. Our locations offer a comprehensive range of services, including body paint, structural repairs, and a lifetime warranty on metalwork. Since 1989, Joe Hudson's Collision Center has been recognized for our commitment to excellence, providing manufacturer-approved parts for a wide variety of vehicles while ensuring long-term reliability and performance.
Details
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
Location
Hours
Reviews
4.3
221 reviews
5 stars
172
4 stars
13
3 stars3
2 stars3
1 star
30
What are people saying?
AI-generated from recent customer reviews
Quality of Work
Customers consistently praised the quality of repairs, noting that vehicles looked like new after service.
Timeliness
Many reviews highlighted that repairs were completed ahead of schedule, although some customers experienced delays.
Communication
While several customers appreciated the regular updates during the repair process, others reported poor communication and difficulty reaching staff.
Customer Service
Overall, customer service received mixed reviews; many found staff friendly and professional, while others encountered rudeness and unhelpfulness.
Trustworthiness
Several customers expressed confidence in the shop's ability to handle repairs, but some voiced concerns about unfulfilled promises and additional damages.
- BBBill BrownNov 4, 20255.0The repair process was painless and very professional.
- TGTim GearheartNov 3, 20255.0I was rear ended in my wife’s Rogue and the driver had no insurance. My insurance company recommended Joe Hudson in Salem Va and I’m glad they did. They did a great job and finished two days ahead of the scheduled completion date.
- JPJessica PhoenixOct 9, 20255.0They do great work. My vehicle is always clean when it is returned and they complete repairs in a timely manner.
- JWjessica woodsOct 8, 20255.0Very professional!! Gave me daily updates and my car was finished right on time! Good work guys
- TFTammy FoxOct 6, 20255.0Excellent communication, great work, overall great experience.
Frequently Asked Questions About Joe Hudson's Collision Center
I have a brand new vehicle that has been involved in an accident. Can it look new again?
Yes. We employ a state of the art, computerized paint mixing system which enables us to accurately match your vehicle’s finish.
How long will it take to repair my vehicle?
Auto body repair time is determined by the complexity of the damages. Joe Hudson’s Collision Center will make the repair in a timely manner without compromising quality standards for the sake of time.
How can I pay for repairs?
We accept insurance checks, money orders, Visa, and MasterCard.
How do I know when my car will be ready?
We will call you and inform you that we have completed our inspection of all repairs made and your vehicle is ready to be picked up.
Can Joe Hudson's Collision Center restore a new vehicle after an accident to look like new again?
Yes, the center uses a computerized paint mixing system to accurately match your vehicle’s finish and restore it to like-new condition.
How long does it typically take to repair a vehicle at Joe Hudson's Collision Center?
Repair times depend on damage complexity, but repairs are completed promptly without compromising quality.
What payment methods are accepted at Joe Hudson's Collision Center?
They accept insurance checks, money orders, Visa, MasterCard, and American Express.
How will I know when my repaired car is ready for pickup?
The center will call you once the repairs are inspected and your vehicle is ready to be picked up.
What brands of vehicles does Joe Hudson's Collision Center service?
They service a wide range including Chrysler, Dodge, Jeep, Ram, Kia, Hyundai, Nissan, Infiniti, Ford, Honda, Acura, General Motors, Chevrolet, Buick, GMC, Cadillac, Tesla, Subaru, Audi, and Volkswagen.
What services does Joe Hudson's Collision Center offer?
Services include collision repair, paint matching technology, paintless dent repair, free estimates, rental car coordination, and insurance claim assistance.
What are the hours of operation for Joe Hudson's Collision Center in Salem, VA?
They are open Monday through Friday from 8:00 AM to 5:00 PM, and closed on Saturday and Sunday.
Is Joe Hudson's Collision Center wheelchair accessible?
Yes, they have wheelchair accessible entrances, parking, and restrooms available.
How can nearby Domino's Pizza benefit customers visiting Joe Hudson's Collision Center?
Customers can easily grab a meal from Domino's Pizza, located nearby, while their vehicle is being repaired.
Are there nearby automotive-related businesses to Joe Hudson's Collision Center for additional car needs?
Yes, nearby businesses include Custom Seat Cover Shop for car accessories, Salem Automatic Transmission Service for transmission repairs, and Jones Car Company for used car purchases.
What can customers do near Joe Hudson's Collision Center while waiting for their vehicle?
Customers can visit local shops like The Cutting Edge for lawn equipment or relax at Spa Doctors nearby before picking up their vehicle.