Business Details
About
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
254 reviews
5 stars
175
4 stars
27
3 stars
8
2 stars
7
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Joe and Troy for their exceptional service.
Service Quality
There were mixed reviews regarding the quality of service, with some customers reporting satisfactory experiences while others faced issues such as incomplete repairs and misdiagnoses.
Wait Times
Several reviews mentioned long wait times for service, with some customers expressing frustration over delays and scheduling issues.
Honesty and Transparency
Some customers appreciated the honesty in service, while others felt that they were misled about repairs and pricing, indicating a need for clearer communication.
Overall Experience
The overall sentiment was mixed, with some customers expressing loyalty and satisfaction, while others reported negative experiences that led them to seek service elsewhere.
- SSStevens ScottDec 9, 20251.0Was in there a few weeks ago in my work van for an oil change and to get a tire checked that was constantly losing pressure. They changed the oil but did not reset the oil life setting and rotated the tires saying there was no air leaks. The tire that used to be on the left rear was moved tontje left front and it kept losing pressure. Took it today to Blue Ridge Tire and surprise, surprise it was leaking at the valve stem. If you want the job done right your better off with Blue Ridge Tire.
- JCJamie COct 22, 20255.0Joe and the team are always friendly and sweet. Always try to do what's right and find you a good deal. Recommend to anyone who asks! My mom recently took her car here and although they found more issues than she planned, they didn't work on anything that didn't need it and kept her informed.
- JCJ COct 10, 20251.0Please don't get any work done here. got what were supposed to be new tires with warranty, within the first week I started losing air on my tires, I took my car back multiple times so they could check them out and every time this older guy in the front desk told me that they were super busy and unable to check them for me, so I finally took it to another shop and to my surprise these tires had been fixed before from nail damage and they weren't new. so please be careful when buying your tires especially from this place.
- TCTerry CSep 1, 20254.0Best when you can leave your vehicle.
- CSCharles SpiersAug 18, 20255.0Took my car in for tpms light on and they found it just needed tire pressure adjustment and reset system. Charged me zero and said it was good. Not many places on earth would do that. Honest and was polite and highly recommended.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service provide?
Goodyear Auto Service offers full-service tire and automotive repair, including tire sales, repairs, and oil changes.
Where is Goodyear Auto Service located?
It is located at 1612 West Main Street, Salem, VA 24153-3116, USA.
What are the regular operating hours of Goodyear Auto Service?
The service center is open Monday through Saturday from 7:00 AM to 6:00 PM and is closed on Sundays.
Is Goodyear Auto Service open on holidays?
The center is closed on some holidays like January 1 and November 27, but open with limited hours (8:00 AM to 5:00 PM) on others, such as May 26 and July 4.
Does Goodyear Auto Service offer pickup or delivery services?
They offer in-store pickup services for customer convenience.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Is the Goodyear Auto Service facility wheelchair accessible?
Yes, it has a wheelchair accessible entrance and restroom for accessibility.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online through their reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
What nearby places can I visit when I come to Goodyear Auto Service?
Nearby you can visit Bojangles' for food, Starbucks for coffee, and the Blue Ridge Dental Group if you need dental care after your auto service visit.
Are there other automotive service options near Goodyear Auto Service?
Yes, nearby auto service options include Valvoline Instant Oil Change, NTB National Tire and Battery, and Merchant's Tire & Auto Centers.