Brand Certified
Enterprise Rent-A-Car
4.1(191 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
1020 West Main Street, Salem, VA
24153, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(540) 375-4814
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/va/salem-21g9.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Salem, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Salem location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.1
191 reviews
5 stars
131
4 stars
15
3 stars
12
2 stars
6
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly at the Salem location, highlighting their professionalism and willingness to accommodate needs.
Mixed Experiences
While some customers had excellent experiences, others reported issues with rude staff, poor communication, and problems retrieving lost items.
Vehicle Condition
Several reviews mentioned that cars were clean and well-maintained, although there were complaints about receiving vehicles with smoke odors and other minor issues.
Reservation Issues
There were multiple complaints about reservation mishaps, including unavailability of reserved vehicles and confusion regarding payment methods.
Overall Satisfaction
Despite some negative experiences, many customers expressed overall satisfaction with their rentals and indicated they would return.
- TRTara RilesFeb 18, 20265.0Check in quickly had cars
- MMMarcus MorrisFeb 2, 20265.0My wife and I were treated very well considering both the weather disruptions we were dealing with and the issues between the booking app and Enterprise’s point of sale system. Thank you!
- SBStacey BrownJan 14, 20262.0I left a very expensive Calvin Klein pocketbook in rental. I called them and they said they had it and hold loss and found for 6 month's. Well needless 2 say it was less then the 6 months I was given. It was no where to be found. Which clearly tells me an employee got it. Smh couldn't believe it was gone. Nor was I happy that I drove over 20 miles one way and the young gentleman acted as though I was bothering him to look. Such little effort given to find it. Needless to say I'm out of a 200.00 pocketbook and to whatever employee has it. Well karma will get you for taking something before the 6 month deadline was close. You should be ashamed and when I told the guy that I had every kind of ins offered 4 a rental could I turn it in and he said no our insurance don't cover things customers leave in car. Smh smh still in disbelief
- BPBrianna PalmerNov 20, 20255.0My experience with Enterprise was wonderful. Austin was very friendly and accommodating. I was very pleased with the service and professionalism at Enterprise.
- MPMarcia PachoNov 19, 20255.0Clean car, good ride. Courteous and thoughtful agents.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car Salem offer for rental?
Enterprise Rent-A-Car in Salem offers a wide range of vehicles including cars, vans, luxury cars, and more to suit your needs.
What are the operating hours of Enterprise Rent-A-Car in Salem?
Enterprise Rent-A-Car Salem is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Salem, VA?
Enterprise Rent-A-Car is located at 1020 West Main Street, Salem, VA 24153, United States.
Does Enterprise Rent-A-Car Salem accept American Express and cash payments?
Yes, Enterprise Rent-A-Car Salem accepts American Express, cash, check, Discover, Mastercard, and Visa payments.
Can I make a reservation online for car rental at Enterprise Salem?
Yes, you can reserve a rental car online at Enterprise Salem through their website reservation link.
Is Enterprise Rent-A-Car Salem owned by women and do they offer discounts for active military?
Yes, Enterprise Rent-A-Car Salem is owned by women and offers discounts for active military members.
What services can I expect from Enterprise Rent-A-Car in Salem?
Services include car rental, van rental, luxury car rental, airport pick-up, and flexible rental options for your convenience.
Which nearby places can I visit for dining after renting a car at Enterprise Salem?
Nearby dining options include Chipotle Mexican Grill, Moe's Southwest Grill, Zaxby's Chicken Fingers & Buffalo Wings, Sonic, McDonald's, and Daily Grind.
Where can I get automotive services near Enterprise Rent-A-Car Salem?
Automotive services nearby include SpeeDee Oil Change & Auto Service, NexGen Automotive, Roberts Muffler Services, Rollins Automotive, AAMCO Transmissions, Take 5 Oil Change, Transmission Clinic, and West Salem Collision and Frame.
Are there any places for shopping or arts and crafts near Enterprise Rent-A-Car Salem?
Yes, nearby you can find Morgan's Earth Treasures, KB Mercantile for arts and crafts or men's clothing shopping.
Brand Certified Facts from Enterprise Rent-A-Car
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