Business Details
About
Auto Repair Shop
Blue Ridge Truck & Auto in Salem, Virginia, is known for providing fast, quality, and consistent service. Since opening in 1983, we’ve provided a full range of automotive service options for all makes and models. It doesn’t matter what you drive or what your car needs; our ASE Certified technicians can handle it. With decades of experience and high-level training, they know your car better than anyone and can provide the exact care it needs based on both the factory recommendations and your driving habits.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- RestroomAvailable
Location
Hours
Reviews
4.5
165 reviews
5 stars
135
4 stars
11
3 stars
5
2 stars2
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their willingness to assist and provide updates during service.
Honesty and Integrity
Numerous reviews emphasized the business's commitment to honesty, with customers appreciating that they do not upsell unnecessary services.
Quality of Work
While many customers reported satisfaction with the quality of repairs, some expressed concerns about inconsistent service and unresolved issues.
Communication Issues
A few customers experienced poor communication regarding service updates and repairs, leading to frustration and dissatisfaction.
Timeliness
Several reviews noted quick turnaround times for services, although some customers reported delays in specific instances.
- BGBrittany GJan 2, 20265.0Good customer service. They actually answer the phone, use a friendly tone, and state their name and the name of the business. You receive a scheduled time and they stick to it. Richard is especially friendly and knowledgeable. They were able to correct some shoddy work done on my vehicle by another service provider. Prices I’ve been quoted have been fair. I intend to return for any future service needs.
- JJJNov 11, 20255.0We moved here from Florida 4 years ago. We needed an honest place to take our 2 vehicles. This place is extremely honest. We have annual inspections and oil changes done here regularly. We’ve bought new tires and had many repairs done. Their best qualities are their integrity, honesty, knowledge, and prices. They are experts. Robert is the best technician we have ever had in our lives. Robert is a trustworthy and honest technician. He is a diamond in the rough. We go there because of the quality of his work. Richard is also kind, honest and extremely patient and knowledgeable.
- ETEdward ToomeyOct 1, 20251.0I used to like Blue Ridge Truck and auto but the last two repairs that I have done there will be the last repairs I ever do. They had my truck for almost 4 weeks. They never called me one time to give me an update. I had to call them every time we spoke. I Was told parts are on the way it’ll be done soon. Turns out the parts were back ordered, and I don’t think they do that until I started pressing. I did a safety inspection on my suburban and passed it with a crack shield and brakes that started grinding one week after the passed inspection. This mechanic shop is turned into a revolving door with no employees that care about customer retention Edited 10/3/25 - the truck is dumping oil now. This place just isn’t the same quality I t used to be.
- MMMauricio MateoAug 11, 20255.0They are amazing!
- JHjulie hubertNov 17, 20225.0Awesome group of people honestand kind!
Frequently Asked Questions About Blue Ridge Truck & Auto
What services does Blue Ridge Truck & Auto provide?
Blue Ridge Truck & Auto offers a full range of automotive services for all makes and models, including auto repair, tire services, brake services, wheel alignment, oil changes, vehicle inspection, and auto air conditioning repair.
Where is Blue Ridge Truck & Auto located?
Blue Ridge Truck & Auto is located at 1525 Electric Rd, Salem, VA 24153, USA.
What are the working hours of Blue Ridge Truck & Auto?
Blue Ridge Truck & Auto is open Monday through Saturday from 8:00 AM to 5:30 PM and is closed on Sundays.
How can I schedule a service appointment at Blue Ridge Truck & Auto?
You can schedule a service appointment online at https://blueridgetruckandauto.com/schedule/ or call them at +1 540-404-9382.
Are Blue Ridge Truck & Auto's facilities accessible for individuals with disabilities?
Yes, Blue Ridge Truck & Auto has wheelchair accessible entrances, parking, and restrooms.
What payment methods are accepted at Blue Ridge Truck & Auto?
They accept debit cards, mobile NFC payments, and do not require cash only.
Is there onsite parking available at Blue Ridge Truck & Auto?
Yes, Blue Ridge Truck & Auto offers onsite parking for customers.
What nearby automotive services can customers use in case of towing needs?
Phil's Towing is nearby and can assist customers in case they require towing services while visiting Blue Ridge Truck & Auto.
Where can customers find nearby tire shops around Blue Ridge Truck & Auto?
Nearby tire shops include Mr. Tire Auto Service Centers and Free Service Tire Company, Inc., which offer tire sales and services close to Blue Ridge Truck & Auto.
What attractions are near Blue Ridge Truck & Auto that customers might visit before or after their appointment?
Customers can enjoy Roanoke River Green Way Salem Park nearby for outdoor activities or visit local eateries like Long John Silver's, Bastians Bar B Q & Catering, Lydia's Italian Kitchen, and Apperson Cafe for dining options.