Blue Ridge Truck & Auto

Reviews

• JJ

  J

  Nov 11, 2025
  5.0
  We moved here from Florida 4 years ago. We needed an honest place to take our 2 vehicles. This place is extremely honest. We have annual inspections and oil changes done here regularly. We’ve bought new tires and had many repairs done. Their best qualities are their integrity, honesty, knowledge, and prices. They are experts. Robert is the best technician we have ever had in our lives. Robert is a trustworthy and honest technician. He is a diamond in the rough. We go there because of the quality of his work. Richard is also kind, honest and extremely patient and knowledgeable.
• ET

  Ed Toomey

  Oct 3, 2025
  1.0
  I picked up 2 cars for my son from here and he picked this place because of the good reviews, but both jobs went horribly. He left a more detailed review and I wasn’t planning to until he showed me the texts from the owner. In short the owner admitted that they decided not to do the agreed upon repairs and ended up doing a cheaper repair and they never called my son and got permission. When I picked up the truck the never told me they changed the work order. My son believes and I also believe they never ordered the parts and when he got upset after waiting weeks they just did some quick slap together, which sounds like fraud and if they are doing that what else are they doing? 10/6/25: In response to the owners response: the reason he can be so upset about the “savings” is the fact you never got his permission to change the scope of work and your staff had no intention to tell me until I asked. The truck is STILL NOT RUNNING RIGHT. He didn’t approve work up to anything he approved the scope that was given over the phone and the dollar amount. You can’t even own up to the lies you and your staff have been making. Keeping digging the hole if you want I watched Edward sue Cox cable over $144, when he gets pissed he’s not easily calmed.
• ET

  Edward Toomey

  Oct 1, 2025
  1.0
  I used to like Blue Ridge Truck and auto but the last two repairs that I have done there will be the last repairs I ever do. They had my truck for almost 4 weeks. They never called me one time to give me an update. I had to call them every time we spoke. I Was told parts are on the way it’ll be done soon. Turns out the parts were back ordered, and I don’t think they do that until I started pressing. I did a safety inspection on my suburban and passed it with a crack shield and brakes that started grinding one week after the passed inspection. This mechanic shop is turned into a revolving door with no employees that care about customer retention Edited 10/3/25 - the truck is dumping oil now. This place just isn’t the same quality I t used to be.
• MM

  Mauricio Mateo

  Aug 11, 2025
  5.0
  They are amazing!
• BR

  Brandon Ruiz

  Jul 2, 2025
  5.0
  Took my baby there on Saturday is a Nissan Sentra. Spoke with Amanda who was very sweet and nice walked me through the whole process since my car need it a new alternator. The whole process went excellent and they were also calling with updates. I want to Thank Hunter and those who worked on my car. I was very nervous at first but they reassured me everything was going to go well and it did. Thank you!

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