Blue Ridge Truck & Auto

Reviews

• DD

  Davis

  Mar 23, 2026
  1.0
  I brought my 2006 Mitsubishi Raider in for a diagnosis and was quoted over $2600 for a burnt valve and 02 sensor. I decided to get a second opinion, and the actual issue turned out to be an exhaust manifold and 02 sensor, which was repaired for about $1000. I had also asked for a compression test and for them to check the engine, but I did not see evidence that those steps were completed during my visit. Based on the large difference in diagnosis and cost, I would recommend getting a second opinion before committing to repairs
• JP

  Jennifer Poteat

  Feb 16, 2026
  1.0
  Went to Rhodes location was charged nearly $300 to diagnose my Blazer- WASTED MONEY- for them to say the Top Hat air intake needs replaced- DIDN’T fix the multiple misfires! Manager contacted me, asked me to bring it to Salem location to fix the situation & stated that his shop “foreman”Mechanic would work on it! I left there with it running rougher than ever! Found out he let a trainee work on it! I barely made it home! Was told I had a cracked intake manifold at one shop and the other shop, I had a copy of the work order & said it was smoke tested with no leaks! Which is it? The crack would have shown in that smoke test at the 1st location-so there was lies! I decided to be done with Blue Ridge all locations & took it for a second opinion, somewhere else, found out that I do not have a cracked intake manifold! I had a bad connection on one of my spark plug wires! RIPPED ME OFF NEARLY $300 with guesses! RUN AWAY FROM THIS PLACE!!!
• BG

  Brittany G

  Jan 2, 2026
  5.0
  Good customer service. They actually answer the phone, use a friendly tone, and state their name and the name of the business. You receive a scheduled time and they stick to it. Richard is especially friendly and knowledgeable. They were able to correct some shoddy work done on my vehicle by another service provider. Prices I’ve been quoted have been fair. I intend to return for any future service needs.
• JJ

  J

  Nov 11, 2025
  5.0
  We moved here from Florida 4 years ago. We needed an honest place to take our 2 vehicles. This place is extremely honest. We have annual inspections and oil changes done here regularly. We’ve bought new tires and had many repairs done. Their best qualities are their integrity, honesty, knowledge, and prices. They are experts. Robert is the best technician we have ever had in our lives. Robert is a trustworthy and honest technician. He is a diamond in the rough. We go there because of the quality of his work. Richard is also kind, honest and extremely patient and knowledgeable.
• JH

  julie hubert

  Nov 17, 2022
  5.0
  Awesome group of people honestand kind!

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