Business Details
About
Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Flying J Travel Center in Ruther Glen, VA!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,538 reviews
5 stars
1,327
4 stars
663
3 stars
272
2 stars
85
1 star
191
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with specific mentions of aggressive behavior from management and cashiers.
Cleanliness
Customers reported filthy showers, dirty restrooms, and overall poor maintenance of the facility.
Long Wait Times
Many customers experienced excessive wait times for showers and fuel, often citing inefficiencies in service.
Facility Condition
The facility is described as outdated and in need of repairs, with broken pumps and poor overall upkeep.
- DDDavid3 days ago1.0Manager don't want to do their job and print a fuel receipt or refill kiosk ink every one not wanting to work .
- GKG KJan 2, 20264.0We stop by this Flying J Travel Center almost every time we travel north, mainly to use the RV station. It’s a convenient and familiar stop for us, especially when we need to flush out the tanks and clear out the drain pipes. The location works well for our route, which is why we continue to come back. The main downside is the water hookup. Most of the time, the water is not working, which makes it frustrating when you’re relying on it specifically for flushing tanks and cleaning out the system. When it does work, it’s very helpful, but the inconsistency is definitely something that could be improved. Another small challenge is getting out with a trailer. The exit can be a bit tight and requires careful maneuvering, especially during busy hours, but it can be done with patience. Overall, the travel center is fine and serves its purpose. It’s a dependable stop for fuel and RV needs, and with more reliable water hookups, it would easily be a better experience.
- JSjhoun seenaDec 28, 20251.0Discrimination and refusal of service I am an African Somali American citizen, and today I had a very disturbing experience at this Pilot location. I was standing in line at the cashier named Apttie, waiting my turn. When I noticed another cashier was empty, I walked over to that register. She said, “I told customers who want to check out to come to me.” I calmly told her that I did not hear her. She then replied, “Then I will not ring you up. Go to the other cashier.” I asked her why she was refusing to serve me, and she gave no reason at all, only repeating that she would not check me out. I asked for the manager. She pointed to the other cashier and said the manager was there and could hear us. The manager was watching the situation with a strange, dismissive look. When I explained that the employee refused to serve me and that I simply told her I did not hear her, the manager accused me of being rude. I told her I had not been rude and had barely spoken, and she told me to “be quiet” because she was checking out another customer. This was humiliating, disrespectful, and completely unacceptable. As a truck driver, we already deal with enough stress on the road, and coming to Pilot only to be treated with more hostility by employees is very disappointing. I own a trucking company with 15 trucks, and based on this experience, I will be ending all business with Pilot. I hope corporate management reviews the cameras and takes this incident seriously. “Photos added for documentation of the location and incident.”
- SCSarah CeciliaNov 27, 20255.0Love their little elf village out front 💙 very cute as I was walking up to the door I love it wish I had my phone to take the pic of it when i went in...so cute
- MKMykhailo KalmykovNov 20, 20251.0The worst truck stop I have ever encountered. I got in line for the shower at 5:40 AM, and there were 5 people in front of me. At 7:50 AM, I was told the next one was ready, and it had already been 2 hours. The managers yelled at me when I tried to understand the reason for the slow line and whether the showers were working. I asked how much longer I would have to wait, and they shouted back that they didn't know and weren't trying to help at all.
Frequently Asked Questions About Flying J Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Flying J Travel Center in Ruther Glen, VA offer?
Flying J Travel Center offers gasoline, diesel, DEF high-speed pumps, Wi-Fi, overnight parking, showers, fresh food, snacks, drinks, and coffee, along with amenities like laundry, CAT scales, and truck parking spaces.
Are the Flying J Travel Center facilities open 24/7?
Yes, the Flying J Travel Center in Ruther Glen, VA is open 24 hours a day, 7 days a week.
Can I purchase showers at this Flying J location and who is eligible?
Showers can be purchased by anyone at Flying J Travel Center locations. Prices vary by location, so it is recommended to contact the store directly for specifics.
What fuel payment options are accepted at this Flying J Travel Center?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and other contactless payment methods.
Does this location offer overnight parking and are there any reservation options?
Yes, overnight parking is available. For specific rules and reservable parking options, it is recommended to contact the store directly or use the Pilot app for reserving parking.
How can I order food or pickup items from the Flying J Travel Center?
You can order food or pickup items using the Pilot Flying J mobile app or online ordering system available at https://order.pilotflyingj.com/location/749/menu.
What nearby dining options are available around Flying J Travel Center in Ruther Glen?
Nearby dining options include Denny's Richmond Virginia, Denny's diner, Cinnabon, and Waffle House, perfect for breakfast, brunch, or quick meals before or after your visit.
Are there nearby accommodations close to Flying J Travel Center in Ruther Glen?
Yes, several hotels are nearby including Comfort Inn Ruther Glen, Days Inn, Motel 6 Ruther Glen, and Quality Inn and Suites, convenient for travelers needing rest and lodging.
What automotive and vehicle services are available near Flying J Travel Center?
Nearby services include Southern Tire Mart at Pilot for tire and automotive repairs, Exotic Touch Detailing LLC for auto detailing, and CAT Scale for truck scale services.
How can I make use of nearby financial services when visiting Flying J Travel Center?
Western Union money transfer services and American Crypto Bitcoin ATM for cryptocurrency transactions are available nearby, providing convenient financial options during your visit.