Welcome to Flying J Travel Center in Ruther Glen, VA!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Multiple reviews highlighted filthy showers, dirty restrooms, and unsanitary conditions throughout the facility.
Customer Service
Numerous customers reported rude and unhelpful staff, with specific complaints about managers being aggressive and dismissive.
Shower Wait Times
Long wait times for showers were frequently mentioned, with some customers waiting over two hours.
Facility Condition
The facility appears outdated and in need of maintenance, with broken pumps and poor overall upkeep noted by several reviewers.
Parking Issues
Customers expressed frustration with parking congestion and trucks blocking access, indicating a lack of management oversight.
AS
Anvar Sultanov
1 day ago
1.0
The cashier is very rude. She doesn't respect drivers.
MK
Mykhailo Kalmykov
4 days ago
1.0
The worst truck stop I have ever encountered. I got in line for the shower at 5:40 AM, and there were 5 people in front of me. At 7:50 AM, I was told the next one was ready, and it had already been 2 hours. The managers yelled at me when I tried to understand the reason for the slow line and whether the showers were working. I asked how much longer I would have to wait, and they shouted back that they didn't know and weren't trying to help at all.
JS
Jonathan Smith
Nov 12, 2025
1.0
The attitude of the management did it for me! Well one side still works he says! Well that doesn't fuel both of my tanks and it's not my responsibility to fix it seeing how I didn't break it!!! Was trying to top off my tanks for the day,didn't need fuel was just taking advantage of the pumps not having lines 3 trucks deep with drivers taking their 30 at the pumps! And how,just how do you drive off without hanging up the pump! Trucking needs a purge and a reset! And customer service is a thing of the past! Time to go back to using Love's! The one at this exit is the smallest and trashiest ever by the way! I use this one as my go to in the area,but not anymore. Wrong day for the attitude.
NK
Nikolan Kosman
Nov 11, 2025
1.0
Truckers making 30 minutes breaks on fuel islands… I’m not coming back here. Pilot and Flying J don’t care for years, I’m taking my business elsewhere.
NC
nick celestino
Oct 12, 2025
1.0
The pilot (ghetto of all truck stops) I’ll let the shower pics speak for themselves
Frequently Asked Questions About Flying J Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What services and amenities does Flying J Travel Center in Ruther Glen, VA offer?
Flying J Travel Center offers gasoline, diesel, DEF high-speed pumps, Wi-Fi, overnight parking, showers, fresh food, snacks, drinks, and coffee, along with amenities like laundry, CAT scales, and truck parking spaces.
Are the Flying J Travel Center facilities open 24/7?
Yes, the Flying J Travel Center in Ruther Glen, VA is open 24 hours a day, 7 days a week.
Can I purchase showers at this Flying J location and who is eligible?
Showers can be purchased by anyone at Flying J Travel Center locations. Prices vary by location, so it is recommended to contact the store directly for specifics.
What fuel payment options are accepted at this Flying J Travel Center?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and other contactless payment methods.
Does this location offer overnight parking and are there any reservation options?
Yes, overnight parking is available. For specific rules and reservable parking options, it is recommended to contact the store directly or use the Pilot app for reserving parking.
How can I order food or pickup items from the Flying J Travel Center?
You can order food or pickup items using the Pilot Flying J mobile app or online ordering system available at https://order.pilotflyingj.com/location/749/menu.
What nearby dining options are available around Flying J Travel Center in Ruther Glen?
Nearby dining options include Denny's Richmond Virginia, Denny's diner, Cinnabon, and Waffle House, perfect for breakfast, brunch, or quick meals before or after your visit.
Are there nearby accommodations close to Flying J Travel Center in Ruther Glen?
Yes, several hotels are nearby including Comfort Inn Ruther Glen, Days Inn, Motel 6 Ruther Glen, and Quality Inn and Suites, convenient for travelers needing rest and lodging.
What automotive and vehicle services are available near Flying J Travel Center?
Nearby services include Southern Tire Mart at Pilot for tire and automotive repairs, Exotic Touch Detailing LLC for auto detailing, and CAT Scale for truck scale services.
How can I make use of nearby financial services when visiting Flying J Travel Center?
Western Union money transfer services and American Crypto Bitcoin ATM for cryptocurrency transactions are available nearby, providing convenient financial options during your visit.