Advance Auto Parts

4.1
238 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 17461 Jefferson Davis Highway in Ruther Glen offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
17461 Jefferson Davis Highway, Ruther Glen, VA
22546, United States

Hours

Reviews

4.1
238 reviews
5 stars
137
4 stars
42
3 stars
24
2 stars
6
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of helpful and unhelpful staff experiences, with some customers praising the staff's willingness to assist while others report rudeness and lack of knowledge.

Product Availability

Customers frequently mention issues with product availability, including receiving incorrect parts and having to order items.

Store Experience

Several reviews highlight a frustrating store experience due to long wait times and staff being preoccupied or unresponsive.

Positive Interactions

Despite negative experiences, many customers express appreciation for specific employees who provided excellent service.
  • BH
    Brian Hubbell
    Oct 26, 2025
    1.0
    2 times in a row I order something online and get to the store for them to tell me they don't have it. Not only that, but they were common parts for a Chevy 5.3 which is one of the most popular, if not the most popular, engine on the road. What an absolute joke.
  • VR
    Virginia Remington
    Aug 11, 2025
    1.0
    This place needs a new manager. Always single staffed while 2-3 people walking around back and not helping. Placed online order and parts not ready after 30 mins and no parts available when I get here. Wasted my gas and time 30 mins each way.
  • JL
    Justen Lewis
    Dec 1, 2023
    5.0
    Night crew went out of their way to help my father get his battery charged to make it home safe, 20 minutes past close. From one Advance employee to another, thank you. - 8924

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*