Business Details
About
Towing Service StationTowing Equipment Provider
Dragon Recovery Provides towing services, roadside assistance, vehicle recovery services, and locksmith services to the Rustburg, VA area.
Location
Hours
Reviews
4.8
340 reviews
5 stars
319
4 stars5
3 stars2
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful nature of the staff, with many highlighting specific employees for their exceptional service.
Response Time
The business received numerous compliments for their quick response times, often arriving within minutes to assist customers in need.
Professionalism
Many reviews noted the professionalism of the drivers and office staff, emphasizing their courteous and knowledgeable approach.
Value for Money
Customers appreciated the reasonable pricing for services, often mentioning that the cost was lower than expected.
Mixed Experiences
While most feedback was positive, there were a few mentions of poor customer service experiences, indicating inconsistency in service quality.
- MSMark McKenna (Shane Shane)Dec 25, 20255.0Was at Sheetz and we crossed paths and we had a lil dance off at the drinks i paid for my drink and the rest of the $20 in gas said Merry Christmas and walked to the car. DragonRecovery came out shook my hand and said he hoped the rest of my Christmas was great and added the rest to fill my tank up shook my hand and told me if ever need Towing or anything call him. That good deed i felt like definitely deserved me sending a shout out. Good people are still here. Appreciate that and pleasure meeting you. Merry Christmas.
- MHMatt HarrisDec 22, 20255.0My auto insurance company dispatched these guys for my disabled suv a few weeks ago. Had stealer service. The insurance company sent a mistyped area code for the phone number, lucky the dispatcher was on top of it and noticed the mistake and was able to get ahold of me. The guy driving the rollback was efficient and careful securing the vehicle as well as friendly.
- KPKevin PughDec 6, 20255.0Excellent service and speedy recovery.
- PTpeggy terrellDec 1, 20255.0Nick from Dragon Recovery came quickly, was so personable and knowledgeable! Thank you Nick. He jumped our battery, which solved the problem. We had called for a tow but Nick checked the battery first. Thank you!
- MCMarlene ClayNov 16, 20255.0Was broke down on a Sunday and nobody was available until I called Dragon and Mrs Susan sent her guy Cody out tow my car to my home ... a life saver 🙌 ❤️
Frequently Asked Questions About Dragon Recovery
What services does Dragon Recovery provide?
Dragon Recovery offers towing services, roadside assistance, vehicle recovery services, and locksmith services in Rustburg, VA.
What are the operating hours of Dragon Recovery?
Dragon Recovery operates 24/7 every day of the week, with additional office hours from Monday to Friday, 10:00 AM to 4:00 PM.
Where is Dragon Recovery located?
Dragon Recovery is located at 11626 Wards Rd, Rustburg, VA 24588, US.
How can I contact Dragon Recovery for assistance?
You can reach Dragon Recovery by phone at +1 434-200-9891 or email at towing@dragonrecovery.com.
What payment options does Dragon Recovery accept?
Dragon Recovery accepts CASH, Discover, Mastercard, and VISA for payments.
Is Dragon Recovery a veteran and women-owned business?
Yes, Dragon Recovery is both veteran and women-owned.
Which brands does Dragon Recovery partner with?
Dragon Recovery partners with brands including Allied Dispatch, Allstate, Geico, Gerber, Nation Safe Drivers, Road America, Roadside Protect, and State Farm.
What nearby businesses or places can customers visit before or after using Dragon Recovery's services?
Customers can visit nearby places such as Four Paws Pet Spa for pet grooming, The Gorilla Grill for dining, and McDonald's for fast food, all conveniently near Dragon Recovery.
Are there any nearby automotive-related services to Dragon Recovery?
Yes, nearby automotive-related businesses include Attention To Detailing (auto detailing and repair), Kowalsky Machine (automotive repair and parts), and R M Automotive (tire and automotive repair).
Can Dragon Recovery customers access educational or community centers nearby?
Yes, nearby community resources include Onward Christian Academy (elementary school), HHBC Food Pantry (community center), and Whites United Methodist Church which offers community services.