$10k+ in repairs and still doesn't run right. They had my vehicle for 2 weeks and I had to repeatedly call to get updates. They had to keep my vehicle for an extra week for a bolt that they mistakenly threw away. Didn't even have the decency to call me on a Friday when it was supposed to be done, that meant the earliest was the following Tuesday. Service rep talks over your questions and hurries you off the phone. Did some research to help them fix my start issues, made me feel stupid and said they would call me back. Haven't received that call, pretty typical. Called another shop with my concerns and they knew exactly what I was talking about. They are Expensive, untimely and horrible customer service.
IC
Irene Carter
Apr 2, 2026
1.0
Hopefully no one needs a tow. This place is all about money. 1575 for you a tow!! If you’re gonna get over on people make it make sense.
JC
Jimmy Cowan
Mar 11, 2026
1.0
Took my van in for an alignment got it back driving the worst it is ever driven in 6 years. A $308 alignment and my steering wheel is crooked which I can deal with but my van constantly pulls to the right and about 45 mph my van glides to the right on its own and comes back which you can feel in the steering wheel which is kind of scary. I called the guys immediately he blamed it on my brand new tires and told me it could be low air told me to drive in a while. I took it to another big name shop in the area had a guy test drive and they immediately knew something was wrong. I have emailed the shop they will not return my call and quite honestly I don't want to take it back to someone who won't even take responsibility for a mistake or even help me try to fix the issue. But I had no problem forking out $300 for an alignment..The guy even told me My rear springs were broke which they're not broke the other mechanic stated they're very old and crusty but they're not broke they just worn. This was just a couple of weeks ago I've been driving my other van because of this and now I will be getting another alignment from another shop to fix my problem. I would not recommend taking your vehicle there at least for alignment I can't speak on any other things. But the fact you call them immediately about an issue and they blame it on brand new tires is beyond me.
ST
Scott Thach
Mar 2, 2026
5.0
I had a great experience with these guys. I took my rust-damaged truck to them with a bad wheel bearing. Anyone who's had a rusty truck knows what a pain they can be to work on--one repair leads to another, screws and fasteners can disintegrate and have to be replaced. But these guys stuck at it and honored their estimate, even as it took extra time and effort. They kept me updated as the job progressed. And they're very friendly. It's a family-run business and you can tell. I drove two hours from DC and will do it again the next time something goes wrong.
Frequently Asked Questions About KEL-CAM Tire & Auto
What type of services does KEL-CAM Tire & Auto provide?
KEL-CAM Tire & Auto is a locally owned full service automotive repair shop offering auto maintenance, tire services, and towing services in Greene County, Virginia.
Where is KEL-CAM Tire & Auto located?
KEL-CAM Tire & Auto is located at 25 James Drive, Ruckersville, VA 22968, USA.
What are the business hours of KEL-CAM Tire & Auto?
The shop is open Monday from 8:00 AM to 3:00 PM, Tuesday through Friday from 7:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
Which payment methods are accepted at KEL-CAM Tire & Auto?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
How can I contact KEL-CAM Tire & Auto?
You can reach them by phone at +1 434-985-7074 or email at thealignmentshop@aol.com.
Is there a website where I can learn more about KEL-CAM Tire & Auto?
Yes, their website is http://www.kel-cam.com and they also have a Facebook page at https://www.facebook.com/kelcamtire/.
What areas does KEL-CAM Tire & Auto serve?
They serve numerous locations including Ruckersville, Stanardsville, Barboursville, Gordonsville, Charlottesville, Hollymead, Madison, Dyke, and Orange in Virginia.
Are there other automotive services near KEL-CAM Tire & Auto?
Yes, nearby you can find The Alignment Shop & Auto Repair, J and P Automotive, Commet's Garage, Bills Auto Repair and Body Work, K & C Automotive, and Ruckersville Motor for additional automotive needs.
What nearby amenities can I visit before or after servicing my car at KEL-CAM Tire & Auto?
Nearby, you can visit Pic N Pac for food or convenience items, Snow's Feed Store Antiques for unique gifts, or CaveMade Designs for home goods shopping.
How can nearby locations help me when visiting KEL-CAM Tire & Auto?
If you need additional automotive services or parts, nearby businesses like U-Haul Neighborhood Dealer and Trailer Town USA offer truck rentals and trailer sales; the United States Postal Service nearby can help with mailing needs while you wait.
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