Advance Auto Parts

4.1
202 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 7093 Seminole Trl in Ruckersville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
7093 Seminole Trl, Ruckersville, VA
22968, United States

Hours

Reviews

4.1
201 reviews
5 stars
108
4 stars
46
3 stars
23
2 stars
9
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees like Tommy and Austin received praise for their helpfulness, others like Matt and James were criticized for rudeness and poor attitudes.

Product Availability

Customers frequently noted issues with stock availability, with some items not being in store despite being listed online.

Staff Knowledge

There were numerous comments about the staff's varying levels of automotive knowledge, with some customers expressing frustration over unhelpful or uninformed employees.

Store Cleanliness

The store was generally described as clean and well-organized, contributing positively to the shopping experience.

Service Speed

While many customers appreciated the quick service, others mentioned slow service due to limited staff during busy times.
  • DS
    David Jr Slone
    Dec 29, 2025
    5.0
    Always helpful, and usually has all the parts I need!
  • LS
    Levitt Studios
    Dec 19, 2025
    5.0
    Went in for a battery & Tommy hooked it up , dude went above & beyond & is incredibly personable. Bro is dope
  • CL
    Christa lowry
    Sep 27, 2025
    1.0
    Customer service was not a good experience. Matt "attempted" to help me, however his cocky and rude beyond all disbelief attitude was extremely disrespectful. He is rude and uses a tone of voice that is hostile and loud. He hasn't been there long, but comes across like is entitled and demeaning with his demeanor. I looked into it and he is a very mean individual in and out of work. I've unfortunately had the unfortunate pleasure of seeing him in other public forums and he is not a nice human being. If I was the owner I would be embarrassed to have someone like that work in that establishment. I would rather take a longer drive to town or even out of city instead of going to my local advance auto parts store and seeing that "man" in that store. I've also heard that he is rude to Tommy and is demanding with his so called requests or want or need days off and how he talks in general. Please fire him so myself and other locals can go in a store without seeing, hearing or feeling the uncomfortable energy he completely gives.
  • DM
    Deborah Martin
    Sep 26, 2025
    4.0
    Great customer service!
  • TT
    Tricia Traugott
    Sep 10, 2025
    4.0
    Special thank you to Tommy for dealing with my return in such a professional manner!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*