NTB-National Tire & Battery

Reviews

• SL

  Sierra Lee

  5 days ago
  5.0
  I had a great experience with this business this morning. Nancy is very professional, kind, and helpful when assisting customers. They did a great job fixing my tires and breaks. I would absolutely go back! Definitely recommend 😊😊
• LM

  Lauren De Meyts

  6 days ago
  5.0
  Channing ordered the exact tired we needed, which arrived within two days. They provided quick service at our appointment, and we were done within 40 minutes. Friendly, professional care. Highly recommend.
• MA

  Myleah Akers

  Apr 4, 2026
  5.0
  NTB always takes great care of me! Specifically this location is efficient, professional, and overall they provide a great experience! Thank y’all for what you do.
• EJ

  Eric Jacobson

  Mar 28, 2026
  5.0
  I was travelling from Lynchburg to Roanoke today and blew out a tire. I called NTB and Mike told us they had the tire we needed on hand and could get us in today. When we got there Nancy and Mike were both friendly and helpful. We left the car there and went to lunch. Within 90 minutes we had a new tire for a reasonable price. Since we are leaving tomorrow for Pennsylvania this was a lifesaver. And on a Saturday afternoon! A great experience at NTB.
• MF

  Mike Fitzpatrick

  Mar 11, 2026
  1.0
  This is a follow up to my original review. Over the three visits to price tires, the only recommendations made to me were based on the size and look of different tires. I ended up doing my own research and settled on three options. I purchased a set of Nitto Dura Grapplers. My criteria were to be a size bigger than what I had, good in wet weather, quiet ride, and comfortable ride. After 250 miles and less than a week, I returned to the store very concerned about the quality of the ride. They were quiet and good in wet weather, but they were far from comfortable. Every bump, railroad crossing or small pothole was very rough. I could only imagine the beating they were giving my suspension. I spoke with Michael who explained they did not offer a ride quality warranty, and my only option was to buy a different set of tires and try to resell these myself. I accepted that but as I was leaving, he commented that he would have never recommended this tire for an F-150 single cab short bed truck. While his teammate did not recommend these tires, she certainly did not caution me how rough a 10-ply tire would ride on my truck. I took his advice, drove straight to a competitor up the street and bought a new side of more appropriate tires. Lesson learned: DO NOT BUY TIRES FROM SOMEONE WHO ONLY MAKES RECOMMENDATIONS BASED ON LOOKS. I have done business with NTB for many years back to their NTW days. NEVER AGAIN! Nancy was very helpful. Priced out several tires over three visits. Scheduled installation at my convenience. Four tires and an alignment check in 90 minutes.

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