Business Details
About
Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.
Location
Hours
Reviews
4.4
911 reviews
5 stars
678
4 stars
76
3 stars
44
2 stars
30
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Pat and Rashon, received high praise for their helpfulness, friendliness, and professionalism.
Wash Quality
While many customers enjoyed the car wash experience, some expressed dissatisfaction with the wash quality and attention to detail.
Efficiency
Several reviews highlighted the quick and efficient service provided by attendants like Steve and Aaron.
Pricing Concerns
A few customers felt that the pricing did not match the quality of service received, leading to disappointment.
- AFAlyssa Fairbanks2 days ago5.0Really kind employees at this location, specifically Jennifer helped me out a lot!
- BCBrianna Coon2 days ago5.0Jennifer is always so helpful! She's always in a great mood and I'm always seeing her around the parking lot cleaning up and making sure everything looks nice.
- GBgabrielle bennett6 days ago5.0Steve provided me with incredible service today! Transparently, this is only my second time attending this location and I entered the wrong line. Steve kindly assisted me, provided me with up to date information on the services available, and explained the mobile application to me. Additionally, Steve provided me with a free wash today. I am excited to continue to come here because of Steve’s kindness, patience, hospitality, and courtesy. I will be back in the future!
- ACAlex CoffeyDec 26, 20252.0The carwash itself is fine, but I've had problems with them charging me for a subscription multiple times after cancelling. Cancelling is also VERY tedious and must be done through a phone call where they will ask at least 5 times if you are sure you want to cancel. I literally don't live here anymore but can't get a refund for a random charge on my account that I will not use. The wash has also broken a piece of my car off but my car is too old to make a dispute and the vacuums are a coin toss to see whether they work or not. I would HEAVILY suggest still just using a self-service wash or doing it yourself unless you have a lot of patience for a very mid carwash.
- KWkenneth wardDec 13, 20255.0There is this young twenty old man wow he is so very kind the kind you know u was raised right. His demeanor is incredible. His aura is infectious I was having problems getting back to my services on my cell phone I told him I wasn't text savvy or had and computer skills he said don't worry I got u and with in seconds this wonderful young man had everything back I thank him and thank he said that it wasn't any problem that if I need his help when I came through the car was why he was the just let him know I said to him thank u for all your kindness he said it was his pleasure. I would definitely recommend Zip Car 🚗 wash the car wash part is great there Vacuuming Machines work awesome there over is a great experience prices are great.
Frequently Asked Questions About Zips Car Wash
Where is Zips Car Wash located?
Zips Car Wash is located at 2121 Dale Ave SE, Roanoke, VA 24013, US.
What are the operating hours of Zips Car Wash?
Zips Car Wash is open daily from 8:00 AM to 7:00 PM, with holiday hours varying such as being closed on November 27 and December 25, and open 8:00 AM to 5:00 PM on December 24 and 31.
Does Zips Car Wash offer any membership programs?
Yes, Zips Car Wash offers the ZIPS UNLIMITED™ membership program which allows for daily wash privileges at all locations.
What payment methods are accepted at Zips Car Wash?
Zips Car Wash accepts all major credit cards including American Express, Discover, MasterCard, and Visa, as well as ZIPS gift cards. The location is cashless.
Does Zips Car Wash provide any free services with the car wash?
Yes, every car wash at Zips includes free self-service vacuums and detailing amenities.
Is Zips Car Wash open on New Year's Day?
On January 1st, Zips Car Wash is open from 9:00 AM to 7:00 PM.
Can I visit other places nearby after my car wash at Zips Car Wash?
Yes, after your visit you can explore nearby places such as Fallon Park & Pool for recreation, Walmart Neighborhood Market Roanoke for grocery shopping, or Heather's TNT Fireworks Tent for party supplies and more.
Are there other car wash options near Zips Car Wash?
Yes, Parkside Express Wash is another nearby car wash you can consider.
Where can I refuel my car near Zips Car Wash?
You can refuel at the nearby Walmart Fuel Station conveniently located close to Zips Car Wash.
What services does Zips Car Wash provide?
Zips Car Wash provides express car wash services along with free self-service vacuums to quickly and conveniently clean your vehicle.