Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Roanoke.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
317 reviews
5 stars
247
4 stars
31
3 stars
6
2 stars
5
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and professional, with many customers praising their positive interactions.
Efficiency
Customers frequently mention quick service, often being in and out within a short time frame, which enhances their overall experience.
Professionalism
The team is noted for their professionalism and thoroughness, with many reviews highlighting their knowledge and ability to explain services clearly.
Mixed Experiences
While many reviews are positive, there are some negative experiences regarding service quality and customer care, particularly related to issues after service.
- PCPastor Michael Cherry6 days ago1.0I recently went back to the same Location to get my oil changed in my 2008 Toyota Highlander AWD. After the usual testing of the lights, signal and all it was ok. Then the tech tried to tell me because my truck had over 233,000 miles he had this little rag that was showing him my transmission fluid needed to be changed and there were metal particles in it. That absolutely was a lie. I had my Toyota serviced at my mechanics shop in April. Had complete transmission fluid and filter change and my transfer case oil changed. I was there when it was done and watched and waited for my vehicle. This is why I got over 200000 miles on it. I didn't appreciate being hustled. I have receipts to prove it. He knew I caught him in a lie. Again this wil be my last time trusting Valvoline with servicing any my cars.
- JHJody HallJan 2, 20265.0Isaac "John" was a stand up person. He went out of his way to accommodate my needs. I highly recommend him for your oil change and service needs.
- CCCarol ChristensonDec 30, 20255.0Fast, very thorough, knowledgeable, cost was great
- CPCBC PastorNov 26, 20255.0Ian and staff were super friendly and very helpful! I would recommend that you check them out if you’re looking for an easy peasy no hassle oil change. Thanks crew for a job well done.
- TTTaylorNov 25, 20255.0Pulled in and was out within 15 minutes or less (oil change, brake light and headlight install), the men that helped me were beyond kind and absolutely hilarious, not pushy with sales, and listened to what I was requesting. 20/10 would recommend!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer in Roanoke?
Valvoline Instant Oil Change provides quick, 15-minute stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in Roanoke?
It is located at 4025 Challenger Avenue, Roanoke, VA 24012, USA.
What are the operating hours of Valvoline Instant Oil Change?
The store is open Monday through Friday from 8:00 AM to 6:30 PM, Saturday from 8:00 AM to 5:00 PM, and is closed on Sundays and major holidays like Thanksgiving and Christmas.
Do I need to make an appointment for an oil change at this location?
No appointment is required to receive an oil change at Valvoline Instant Oil Change in Roanoke.
Which payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
Is Valvoline Instant Oil Change a trusted auto repair service in Roanoke?
Yes, with nearly 40 years of experience, it is known as a quick, easy, and trusted name in preventive vehicle maintenance in Roanoke.
Are there car wash services nearby Valvoline Instant Oil Change?
Yes, nearby you can find Express Jet Car Wash and Zips Car Wash for automotive cleaning and detailing services.
Where can I fuel my vehicle near Valvoline Instant Oil Change?
Kroger Fuel Center is located nearby providing gas, convenience items, and coffee.
What dining options are available close to Valvoline Instant Oil Change?
You can visit nearby restaurants and cafés such as SNOWFOX, Cafe Asia, Starbucks, Subway, Domino's Pizza, and Sal's Italian Restaurant for a variety of food choices.
Are there any nearby medical or urgent care facilities near Valvoline Instant Oil Change?
Express Family Care, a medical center and urgent care clinic, is located near the Valvoline Instant Oil Change on Challenger Avenue.