Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Roanoke area, turn to Safelite AutoGlass . Those in central Roanoke or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 4528 Williamson Rd, Safelite AutoGlass Roanoke repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
532 reviews
5 stars
399
4 stars
31
3 stars
15
2 stars
18
1 star
69
What are people saying?
AI-generated from recent customer reviews
Service Quality
Most customers praised the professionalism, friendliness, and efficiency of the technicians, highlighting their ability to complete jobs effectively.
Convenience
Many reviews noted the ease of scheduling appointments online and the convenience of mobile service, with technicians coming to customers' locations.
Communication
While many customers appreciated good communication from technicians, some expressed frustration with scheduling issues and lack of follow-up from customer service.
Mixed Experiences
There were several reports of dissatisfaction regarding specific incidents, including delays, billing issues, and improper installations, indicating inconsistency in service quality.
Overall Satisfaction
Despite some negative experiences, a significant number of customers expressed high satisfaction and willingness to recommend Safelite for windshield repairs.
- JFJeff Fisher2 days ago5.0Awesome service and technician went out of his way to ensure the glass replacement was done correctly.
- DSDarin Spangler3 days ago5.0Great experience and service was completed rather quickly! Would definitely recommend safelite to anyone for your window needs!
- LMLynette MyersNov 17, 20255.0Safelite always meets our expectations when we need a windshield repaired. They come to us, usually the next day. Very friendly and professional. Highly recommend!
- CSChris SobieskiNov 10, 20255.0Very professional. Fixed two cracks. Arrived on time, explained process well and found a second crack which we had not seen. This saved us the cost of a windshield had the crack spread!
- TMTara MeeksOct 30, 20255.0From placing the order online and scheduling the appointment, to speaking with a rep on the chat and having the tech come to my home to install the windshield into my vehicle; Safelite did an amazing job and I couldn't be happier! I didn't have to be here for the tech to complete the removal of the old windshield and the installation of the new one. Hee cleaned up so thoroughly there wasn't even a trace to show he had been here! He even installed a new set of wipers free of charge! All I had to do was confirm the appointment online and then leave my keys to my car for the tech. I highly recommend Safelite as they were the cheapest around my area and they also came to my home! Thank you Safelite!
Frequently Asked Questions About Safelite AutoGlass
What types of auto glass services does Safelite AutoGlass in Roanoke offer?
Safelite AutoGlass in Roanoke offers auto glass installation and repair including windshield chip and crack repair, back/rear and side glass replacement, power window repair, and windshield wiper replacement.
Where is Safelite AutoGlass located in Roanoke, VA?
Safelite AutoGlass is located at 4528 Williamson Rd, Roanoke, VA 24012, USA.
What are the operating hours for Safelite AutoGlass Roanoke?
Safelite AutoGlass Roanoke is open every day from 8:00 AM to 5:00 PM.
Does Safelite AutoGlass Roanoke offer mobile service for auto glass repair?
Yes, Safelite AutoGlass Roanoke provides convenient in-shop and mobile auto glass repair and replacement services.
Is there a warranty for windshield repairs at Safelite AutoGlass Roanoke?
Yes, all windshield repairs come with a national lifetime warranty.
Which payment options does Safelite AutoGlass Roanoke accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are appointments required for service at Safelite AutoGlass Roanoke?
Yes, appointments are required for service at Safelite AutoGlass Roanoke.
What nearby car dealerships can I visit when at Safelite AutoGlass Roanoke?
Nearby car dealerships include elite auto connections, Best Roanoke Auto Sales, Inc., Henry's Auto Sales, Auto Alley, and Auto Mart, which may be useful for customers considering vehicle purchases or related services.
What dining options are available near Safelite AutoGlass Roanoke?
Nearby dining includes Papa John's Pizza, Second Alarm sports bar, Richee Freeze burger restaurant, Waffle House diner, and Long John Silver's seafood restaurant.
Are there any places for customers to relax or shop near Safelite AutoGlass Roanoke?
Yes, customers can visit Queen Nails and Spa for beauty services, Miss You Flowers for gifts, or One Stop Market for convenience shopping nearby.