Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Roanoke area, turn to Safelite AutoGlass . Those in central Roanoke or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 4528 Williamson Rd, Safelite AutoGlass Roanoke repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
561 reviews
5 stars
425
4 stars
33
3 stars
16
2 stars
18
1 star
69
What are people saying?
AI-generated from recent customer reviews
Service Quality
Most customers praised the professionalism, friendliness, and efficiency of the technicians, highlighting their ability to communicate effectively and complete repairs in a timely manner.
Convenience
Many reviews emphasized the convenience of mobile service, with technicians coming to customers' homes, making the process easy and stress-free.
Scheduling Issues
Several customers reported problems with scheduling, including missed appointments and delays, which led to frustration and inconvenience.
Mixed Repair Outcomes
While many customers were satisfied with the repairs, some experienced issues such as improper installation, leaks, and damage to their vehicles, indicating inconsistency in service quality.
Customer Service
Feedback on customer service was mixed; while some praised the responsiveness and helpfulness of staff, others reported poor communication and unresolved issues.
- LTL T1 day ago3.0The staff is very helpful, friendly and seem competent. I had my windshield replaced on a Saturday evening. The following Friday it cracked from the top down as soon as it started to rain. I am not sure what happened, but I will have to go and get another windshield. I should have paid the extra for the OEM glass.
- SDSophia D'Addario6 days ago5.0John and Rico were wonderful, I originally booked my appointment with them and they were able to work around my hectic work schedule to fix my windshield. John personally called me to get me in early and squeeze me in and then fixed it in 20 minutes. Wonderful sweet professional guys.
- SHStephen HokansonJan 5, 20265.0Charles our technician kept lines of communication open on every aspect and performed quality work. Scheduling was a breeze and given the amount of window damage, he was very efficient and provided great customer service.
- DTDonna TutenJan 2, 20265.0I was extremely pleased with the ease of getting a repair estimate and making the appointment to have a technician come to my home to repair my windshield and with the great service and professionalism that was shown. I was also happy to learn that the repair was guaranteed, and all for a reasonable price.
- CCchristina catronDec 31, 20255.0Had a chip in my windshield and made an appointment online to have Safelite come to the house to fix it. John did as good a job as possible with what he had to work with. I can still see the chip, but it’s not in my direct line of site and it won’t get any larger. Attached is before and after pix
Frequently Asked Questions About Safelite AutoGlass
What types of auto glass services does Safelite AutoGlass in Roanoke offer?
Safelite AutoGlass in Roanoke offers auto glass installation and repair including windshield chip and crack repair, back/rear and side glass replacement, power window repair, and windshield wiper replacement.
Where is Safelite AutoGlass located in Roanoke, VA?
Safelite AutoGlass is located at 4528 Williamson Rd, Roanoke, VA 24012, USA.
What are the operating hours for Safelite AutoGlass Roanoke?
Safelite AutoGlass Roanoke is open every day from 8:00 AM to 5:00 PM.
Does Safelite AutoGlass Roanoke offer mobile service for auto glass repair?
Yes, Safelite AutoGlass Roanoke provides convenient in-shop and mobile auto glass repair and replacement services.
Is there a warranty for windshield repairs at Safelite AutoGlass Roanoke?
Yes, all windshield repairs come with a national lifetime warranty.
Which payment options does Safelite AutoGlass Roanoke accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are appointments required for service at Safelite AutoGlass Roanoke?
Yes, appointments are required for service at Safelite AutoGlass Roanoke.
What nearby car dealerships can I visit when at Safelite AutoGlass Roanoke?
Nearby car dealerships include elite auto connections, Best Roanoke Auto Sales, Inc., Henry's Auto Sales, Auto Alley, and Auto Mart, which may be useful for customers considering vehicle purchases or related services.
What dining options are available near Safelite AutoGlass Roanoke?
Nearby dining includes Papa John's Pizza, Second Alarm sports bar, Richee Freeze burger restaurant, Waffle House diner, and Long John Silver's seafood restaurant.
Are there any places for customers to relax or shop near Safelite AutoGlass Roanoke?
Yes, customers can visit Queen Nails and Spa for beauty services, Miss You Flowers for gifts, or One Stop Market for convenience shopping nearby.