NTB-National Tire & Battery

Reviews

• BD

  bonnie dayton

  2 days ago
  5.0
  Donavan was very helpful! i stopped by to get air in my tires (which they always do in such a kind way), and he noticed i had a nail in my tire. Nancy, at the front desk, helped work me in to that day’s schedule, and they repaired my tire. i was planning to drive to a wedding in another state; Donavan saved me from tire trouble on the way. thanks!
• PC

  Peter Corrigan

  3 days ago
  5.0
  The customer service rep., Nancy was polite, knowledgeable and tried to be fair. My tires sound waaay better!
• MF

  Mike Fitzpatrick

  Mar 11, 2026
  1.0
  This is a follow up to my original review. Over the three visits to price tires, the only recommendations made to me were based on the size and look of different tires. I ended up doing my own research and settled on three options. I purchased a set of Nitto Dura Grapplers. My criteria were to be a size bigger than what I had, good in wet weather, quiet ride, and comfortable ride. After 250 miles and less than a week, I returned to the store very concerned about the quality of the ride. They were quiet and good in wet weather, but they were far from comfortable. Every bump, railroad crossing or small pothole was very rough. I could only imagine the beating they were giving my suspension. I spoke with Michael who explained they did not offer a ride quality warranty, and my only option was to buy a different set of tires and try to resell these myself. I accepted that but as I was leaving, he commented that he would have never recommended this tire for an F-150 single cab short bed truck. While his teammate did not recommend these tires, she certainly did not caution me how rough a 10-ply tire would ride on my truck. I took his advice, drove straight to a competitor up the street and bought a new side of more appropriate tires. Lesson learned: DO NOT BUY TIRES FROM SOMEONE WHO ONLY MAKES RECOMMENDATIONS BASED ON LOOKS. I have done business with NTB for many years back to their NTW days. NEVER AGAIN! Nancy was very helpful. Priced out several tires over three visits. Scheduled installation at my convenience. Four tires and an alignment check in 90 minutes.
• KS

  Kathy Scott

  Mar 6, 2026
  5.0
  This place was great they treated me right in every way, pricing professional just eased my mind. Had to get tires it was just a happy place and they went out of there way to help me. Thank you so much ya'll ya'll were great!
• LM

  Linda Morgan

  Mar 5, 2026
  5.0
  The staff at NTB were professional informative, and courteous. I was able to get 4 new tires for my vehicle in a couple hours without an appointment. Will return there for any future tire needs.

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