Jiffy Lube

4.0
437 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in ROANOKE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
1477 Peters Creek Rd NW, Roanoke, VA
24017, United States

Hours

Reviews

4.0
437 reviews
5 stars
263
4 stars
66
3 stars
27
2 stars
18
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Service Quality

While some customers reported excellent service and quick turnaround times, others experienced issues with oil changes and inspections that led to significant vehicle problems.

Pricing Concerns

Several reviews mentioned high prices for services, with some customers feeling they were overcharged or faced unexpected fees.

Efficiency

Customers appreciated the quick service, with many noting they were able to get in and out in a timely manner.

Mixed Experiences

There were mixed reviews regarding the reliability of service, with some customers expressing dissatisfaction with the accuracy of diagnoses and the quality of work.
  • EC
    ERIC C
    6 days ago
    5.0
    Arrived at 12:10pm on a Monday, oil changed and back on the road by 12:30pm. These guys are ROCKSTARS !!!
  • CS
    Chris Sermarini
    Oct 24, 2025
    5.0
    Very friendly and helpfull staff.
  • CB
    Clappy Birthday
    Oct 2, 2025
    1.0
    $160 for an oil change? Guess they need that extra $ more than they need referrals!
  • CM
    Christopher Manis
    Aug 29, 2025
    5.0
    Wonderful customer service and very professional. I highly recommend this location!
  • EE
    Elizabeth
    Aug 27, 2025
    5.0
    Friendly service, good prices, clean waiting room, coffee service in waiting room, clean restrooms

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service