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Jiffy Lube

4.1
(432 reviews)

Business Details

3559 Franklin Rd SW, Roanoke, VA
24014, United States
(540) 344-6717
https://www.jiffylube.com/locations/va/roanoke/1785

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in ROANOKE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
3559 Franklin Rd SW, Roanoke, VA
24014, United States

Hours

Reviews

4.1
432 reviews
5 stars
282
4 stars
49
3 stars
23
2 stars
14
1 star
64
  • SO
    Susie Orozco
    Feb 4, 2026
    5.0
    Kind employees. Knowledgeable. And even though the wind chills felt below zero- and it was freezing in the garage where they had to work- they were there doing their thing. And I'm so grateful they were!
  • KP
    Kate Pickeral
    Jan 20, 2026
    5.0
    Ran by there because my emergency brake light was on in dash but brake not on. Mechanic put in brake fluid which turned light off, then made recommendation to take vehicle to dealership or other garage to have checked. Also nice enough to make a recommendation that ended up being close to home.
  • BB
    Billy Blankenship
    Nov 14, 2025
    1.0
    How does an oil change place run out of oil? THEY CLAIMED THEY ONLY HAD 5-30 CONVENTIONAL OIL. and no synthetic oil. Seriously!!! Claimed having issues with the supplier. I have stopped there last 4 weeks at least once a week been told the samething. Last I checked advance auto, O'Reilly, etc has oil go buy there's. Why even both being open only have 1 type of oil. Don't even bother calling corporate to complain cause the manager of this location is the brother of the district manager....PATHETIC
  • RK
    Robert Kalman
    Sep 29, 2025
    1.0
    Went in for an oil change on a Monday. During the process the employee attempted to put air in my front tire. Heard him say something to another employee and he stopped the process and didn't try the other tires. Drive home 2 miles. The next morning the tire is flat and noticed the valve stem is broken. Called and was told to bring the car in on Wednesday afternoon. Went in and explained what happened. Was told that the air compressor used to repair tires was not working. The employee, whose name begins with A agrees to replace the TMPS sensor at half price. He took my name and number and said he would call me when the machine was operable. Didn't hear anything over the weekend. Called on Monday. He said the machine was still not working and wanted me to take it to another Jiffy Lube 10 miles away. Asked if they would honor the repair cost he said no and tells me that he doesn't believe that they broke the valve stem, basically calling me a liar. I'll take my tire elsewhere to be repaired and will never visit Jiffy Lube again. Very poor customer service!!
  • MO
    Mike O'Brochta
    Sep 25, 2025
    1.0
    No owner follow through. After posting the negative review below, the owner responded to ask for my contact information and made a commitment to follow up. A full week has gone by since I provided that information with no owner follow up. Hoping the owner was sincere in the follow up commitment. Failed. Promised my car would be inspected and ready for pickup in 3 hours. Then told it would not be ready that day, and that it would be first the following day; ready by 8:30am. At 10:00am I was told that my car was still not inspected, that other cars were ahead of me, and that they did not know when they might get to my car. I took my car to a competitor.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service

Brand Certified Facts from Jiffy Lube

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Certified March 08, 2026Yext Knowledge Graph
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