Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Roanoke, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Roanoke location today.
Location
Hours
Reviews
4.0
653 reviews
5 stars
416
4 stars
75
3 stars
38
2 stars
21
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Reservation Issues
Several reviews mentioned problems with reservations, including unavailability of vehicles despite prior bookings and lack of communication regarding changes.
Vehicle Condition
Feedback indicated mixed experiences with vehicle cleanliness and maintenance, with some customers receiving cars that were not up to standard.
Overall Experience
While many customers reported positive experiences, there were notable complaints about unprofessional behavior and poor service at certain locations.
- RHRobert HaynesJan 3, 20265.0Fast service, in and out. Same with return. Had a great car (GTI), enjoyed driving
- MMMAVDec 29, 20255.0Great customer service, reservation process on pickup and return was very quick and easy.
- TRTeresa RiehlDec 29, 20251.0We went to the Williamson Road enterprise and tried to rent a car and we were told that we needed a credit card which we had but even our additional driver needed a credit card which was false so we went to the Melrose enterprise and rented a car so if you need to rent a car go to the Melrose location and Stephanie Cook is wonderful and she will assist you
- CTCy TurnbullDec 21, 20255.0Absolutely love this place, the people were very nice when I had to keep it another day, the car was nice and smooth and very clean. Absolutely WILL come here again!
- RWRicky WeeksDec 5, 20255.0Very easy to get and to return. I got a new Ford f150 that ran great. It was a very good experience.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Roanoke, VA?
Enterprise Rent-A-Car is located at 1603 Williamson Road, Roanoke, VA 24012.
What are the operating hours of Enterprise Rent-A-Car in Roanoke?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and Sundays from 10:00 AM to 2:00 PM.
What types of vehicles can I rent at Enterprise Rent-A-Car in Downtown Roanoke?
You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks, with flexible rental options available.
Does Enterprise Rent-A-Car offer any special deals or discounts?
Yes, Enterprise Rent-A-Car offers great weekend rates and discounts for active military personnel.
How can I reserve a rental car at Enterprise Rent-A-Car Roanoke?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/va/downtown-roanoke-2122.html or by calling +1 540-343-8000.
What payment options are accepted at Enterprise Rent-A-Car in Roanoke?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Are there any car rental agencies near Enterprise Rent-A-Car in Roanoke?
Yes, nearby car rental agencies include Alamo and another Enterprise Rent-A-Car location that also offers truck rentals.
Where can I get automotive repair services near Enterprise Rent-A-Car?
Affordable Car Care, Maaco Collision Repair & Auto Painting, Maaco Auto Body Shop, and Gatti Automotive are nearby automotive repair shops available for your vehicle needs.
Are there any places to eat near Enterprise Rent-A-Car in Roanoke?
Yes, Bethlehem Restaurant & Grocery offers Mediterranean and Middle Eastern cuisine, and Guys & Dolls Billiard serves American food in a bar setting nearby.
What nearby facilities are available for customers visiting Enterprise Rent-A-Car?
Nearby facilities include tax services at Liberty Tax, grocery options like Carniceria Lily, and an ATM for convenient cash access.