Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Roanoke, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Roanoke location today.
Location
Hours
Reviews
4.0
647 reviews
5 stars
411
4 stars
75
3 stars
38
2 stars
21
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting exceptional service experiences.
Vehicle Availability
Several reviews noted issues with vehicle availability, including last-minute cancellations and unfulfilled reservations.
Cleanliness and Condition
Customers expressed concerns about the cleanliness and condition of the vehicles, with some reporting dirty cars and unpleasant odors.
Reservation Issues
Numerous customers reported problems with reservations, including being told no vehicles were available despite prior bookings.
Mixed Experiences
While some customers had positive experiences, others reported unprofessional behavior and dissatisfaction with service.
- BGBenjamin GallaherNov 16, 20255.0This Enterprise is terrific.
- CWCarl WaltersNov 4, 20252.0Enterprise rental was unable to rent a comparable vehicle to my daily driver. With nascar in town I couldn’t get anything until the following day and then with only hopes whatever it was would be enough for me to continue my work without my truck. Now lots of us know that a couple times a year nascar is in town. Why is it not feasible to have enough vehicles for rent? So due to the rescheduling of my repairs that was going to be three days took 7 without what I needed for my rental.
- MJMandy JoOct 13, 20255.0Great service! Everyone was friendly and helpful! There was a slight issue with our insurance and the guy working the front desk explained to us how to fix it. It was a super easy transition! Definitely recommend!
- STScott ThompsonOct 13, 20255.0easy transaction, pleasant staff and nice, clean vehicle
- JSjosh stovallSep 25, 20255.0Always the best experience every time. Never had an issue. Usually rent at least twice a year.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Roanoke, VA?
Enterprise Rent-A-Car is located at 1603 Williamson Road, Roanoke, VA 24012.
What are the operating hours of Enterprise Rent-A-Car in Roanoke?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and Sundays from 10:00 AM to 2:00 PM.
What types of vehicles can I rent at Enterprise Rent-A-Car in Downtown Roanoke?
You can rent a wide range of vehicles including cars, vans, luxury cars, and trucks, with flexible rental options available.
Does Enterprise Rent-A-Car offer any special deals or discounts?
Yes, Enterprise Rent-A-Car offers great weekend rates and discounts for active military personnel.
How can I reserve a rental car at Enterprise Rent-A-Car Roanoke?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/va/downtown-roanoke-2122.html or by calling +1 540-343-8000.
What payment options are accepted at Enterprise Rent-A-Car in Roanoke?
Enterprise accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Are there any car rental agencies near Enterprise Rent-A-Car in Roanoke?
Yes, nearby car rental agencies include Alamo and another Enterprise Rent-A-Car location that also offers truck rentals.
Where can I get automotive repair services near Enterprise Rent-A-Car?
Affordable Car Care, Maaco Collision Repair & Auto Painting, Maaco Auto Body Shop, and Gatti Automotive are nearby automotive repair shops available for your vehicle needs.
Are there any places to eat near Enterprise Rent-A-Car in Roanoke?
Yes, Bethlehem Restaurant & Grocery offers Mediterranean and Middle Eastern cuisine, and Guys & Dolls Billiard serves American food in a bar setting nearby.
What nearby facilities are available for customers visiting Enterprise Rent-A-Car?
Nearby facilities include tax services at Liberty Tax, grocery options like Carniceria Lily, and an ATM for convenient cash access.