Enterprise Rent-A-Car

4.0
396 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

5202 Aviation Dr, Roanoke, VA
24012, United States
(540) 563-8055
https://www.enterprise.com/en/car-rental/locations/us/va/roanoke-blacksburg-regional-airport-213e.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at Roanoke-Blacksburg Regional Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at ROA today.

Location

Enterprise Rent-A-Car
5202 Aviation Dr, Roanoke, VA
24012, United States

Hours

Reviews

4.0
396 reviews
5 stars
239
4 stars
52
3 stars
23
2 stars
12
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude service and long wait times.

Reservation Issues

Numerous customers experienced problems with reservations, including overbooking and unavailability of reserved vehicles.

Vehicle Condition

While many customers received clean and well-maintained vehicles, there were complaints about receiving dirty cars and issues with specific models.

Communication Problems

Customers reported difficulties in reaching the location via phone and receiving timely responses, leading to frustration.

Pricing Concerns

Some customers expressed dissatisfaction with unexpected fees and deposit policies, feeling they were not adequately informed during the booking process.
  • DS
    Dorothy Smith
    Jan 6, 2026
    5.0
    Representative was knowledgeable, efficient and friendly.
  • EC
    Evelio Calderon
    Jan 6, 2026
    5.0
    Fue muy rápido la recogida y la entrega sin problemas y el personal muy amable
  • FB
    Fred Barnard
    Dec 14, 2025
    5.0
    Rented a car from Mike—smooth, easy, no drama. Guy had that calm confidence, like he’d already thought three steps ahead. In and out, keys in hand, road wide open. Sun low, engine hummin’, destiny ridin’ shotgun. I didn’t just rent a car—I stepped into a better version of my day.
  • JP
    James Pickard
    Dec 9, 2025
    1.0
    Rip you off on drop off fee and don't let you know. Don't recommend. I'll never use them again!
  • MD
    Matthew Drover
    Nov 14, 2025
    5.0
    Fantastic and friendly service from Thure! Received a clean vehicle in excellent condition and they ensured I had everything I needed before I left the location.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car at Roanoke-Blacksburg Regional Airport?

You can choose from a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars.

What are the operating hours of Enterprise Rent-A-Car at Roanoke-Blacksburg Regional Airport?

We are open daily with hours starting from 7:00 AM to midnight on weekdays and from 8:00 AM to midnight on weekends, with an additional short overnight interval from midnight to 12:30 AM.