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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.0
(282 reviews)
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Business Details

4385 Electric Rd, Roanoke, VA
24018, United States
(540) 772-8262
https://www.enterprise.com/en/car-rental/locations/us/va/roanoke-tanglewood-21l6.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Roanoke, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Tanglewood location today.

Location

Enterprise Rent-A-Car
4385 Electric Rd, Roanoke, VA
24018, United States

Hours

Reviews

4.0
282 reviews
5 stars
183
4 stars
29
3 stars
14
2 stars
9
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals who went above and beyond.

Reservation Issues

Several reviews highlighted problems with reservations, including not having the reserved vehicle available and poor communication regarding vehicle readiness.

Vehicle Condition

Customers reported mixed experiences with vehicle cleanliness and maintenance, with some receiving dirty or poorly maintained cars.

Long Wait Times

Multiple reviews noted long wait times for vehicle pickup, with some customers expressing frustration over delays.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about rude staff and unprofessional behavior from certain employees.
  • VM
    V M
    Feb 16, 2026
    5.0
    I returned a rental car to this location. All of the staff on duty that day were absolutely spectacular. I meet a gentleman that sings with Larnell Starkey and The Spiritual Seven Gospel Singers. He was a jewel, very respectful and kind when he dropped me off to my destination. Thanks again for great customer service.
  • MJ
    Michaela Johnson
    Jan 31, 2026
    5.0
    10/10 always! They are all so respectful
  • JS
    Jessica Schlotthober
    Jan 21, 2026
    5.0
    Always amazing customer service!! I won't rent vehicles anywhere else!!! Top notch at everything they do!!!
  • AN
    Alain Nicolas
    Jan 20, 2026
    5.0
    Car as one time, clean, very accomdating staff.
  • HT
    Heather Terry
    Jan 7, 2026
    5.0
    Excellent service! Nice team of associates! I rented an amazing 2025 Ford f150 truck!! Easy and quick return process. Thank you team from Tanglewood area Roanoke, VA
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Roanoke, VA?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.

Where is the Enterprise Rent-A-Car location in Roanoke?

The Roanoke location is at 4385 Electric Rd, Roanoke, VA 24018.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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