Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Roanoke, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Tanglewood location today.
Location
Hours
Reviews
4.0
267 reviews
5 stars
171
4 stars
28
3 stars
13
2 stars
9
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning employees like Derrick and David for their exceptional service.
Reservation Issues
Several reviews highlighted problems with reservations, including unavailability of reserved vehicles and poor communication regarding changes.
Vehicle Condition
Customers reported mixed experiences with vehicle cleanliness and maintenance, with some receiving dirty or poorly maintained cars.
Wait Times
Multiple reviews noted long wait times for vehicle pickup, with some customers expressing frustration over delays.
Mixed Experiences
While many customers had positive experiences, others reported significant issues, leading to a divide in overall satisfaction.
- CCChris6 days ago5.0All good .
- DNDan NoriegaOct 28, 20251.0I reserved a car and when I showed up they didn't have it! What's up with that Enterprise?
- DDDavidOct 21, 20255.0The guys at Electric Road are a great set of people. I rent consistently and the customer service I’ve received over the last few months has been incredible. Derrick is a great guy treats everyone with respect and whoever made the decision to put Tristen in Charolettes role deserves a lot of credit because it’s night and day in the way he takes care of customers .
- AHAndrea HeineOct 20, 20255.0All the workers I interacted with here were super helpful and nice. I had to switch to a different car because of some issues with a dashboard light turning on intermittently and the gentleman who helped me out (not sure what his name was) was very kind and accommodating throughout the whole process and it was super smooth. Had a great experience.
- NYnic yaknowOct 8, 20254.0Enterprise is always my go to when I want to rent a vehicle. Not sure what happened this time around but I was charged twice & 1 charge actually cleared my account for the incorrect amount. I also called customer service while both charges were pending and was assured that they should fall within 24hrs and that was not the case at all. 🤞🏽🤞🏽🙏🏽 I hope Enterprise makes this right in a timely manner.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Roanoke, VA?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.
Where is the Enterprise Rent-A-Car location in Roanoke?
The Roanoke location is at 4385 Electric Rd, Roanoke, VA 24018.
What are the operating hours for Enterprise Rent-A-Car in Roanoke?
They are open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sunday.
Does Enterprise in Roanoke offer any special deals or discounts?
Yes, they offer great weekend rates and discounts for active military members.
How can I make a reservation with Enterprise Rent-A-Car in Roanoke?
You can reserve your rental car online at their website: https://www.enterprise.com/en/car-rental-locations/us/va/roanoke-tanglewood-21l6.html
What payment options are accepted at Enterprise Rent-A-Car in Roanoke?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What nearby dining options are close to Enterprise Rent-A-Car in Roanoke?
Nearby restaurants include Wendy's, Blaze Pizza, Panda Express, Chipotle Mexican Grill, Texas Roadhouse, and Applebee's, convenient for grabbing a meal before or after renting a car.
Are there any nearby health services near Enterprise Rent-A-Car in Roanoke?
Yes, nearby health services include Aspen Dental - Roanoke, various psychiatrists like Robert S. McNamara and Virginia C. O'Brien, and home health care like Interim HealthCare.
Can I easily find car maintenance and automotive services near Enterprise Rent-A-Car?
Yes, Firestone Complete Auto Care is nearby for tire and automotive services, convenient for any car maintenance needs.
What nearby shopping options are available near Enterprise Rent-A-Car in Roanoke?
Nearby shopping includes Fashion Floors Roanoke for flooring needs, Suit City Tanglewood Mall for clothing, and Bath & Body Works for beauty products.