Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Roanoke, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Roanoke Hollins location today.
Location
Hours
Reviews
4.1
177 reviews
5 stars
118
4 stars
18
3 stars
8
2 stars
3
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and professional staff, others reported poor service and unhelpful responses.
Vehicle Availability
Multiple reviews highlighted issues with vehicle availability, including reservations not being honored and last-minute cancellations.
Cleanliness
Several customers noted that vehicles were clean and well-maintained, but there were also complaints about dirty cars and unclean interiors.
Reservation Issues
Customers frequently experienced problems with their reservations, including being given the wrong vehicle or having their reservations canceled without notice.
Staff Performance
While some staff members received high praise for their helpfulness and professionalism, others were criticized for being disorganized and unresponsive.
- RFRenda Ferguson3 days ago5.0Everything was great. I couldn’t have asked for a better experience.
- ZGZane GrayNov 5, 20255.0The manager, Carter saved my life. He is very grape.
- DPDaniel POct 28, 20251.0We was renting a car for a vacation trip and had a reservation to rent a SUV. We get there and the employee there was very disheveled. He acted like we was late for the car reservation. then told us he did not have the car we reserved but couldn't get ahold of the other locations to see if they had any either. We ended up going to the airport in roanoke to rent from Hertz for at least $150 more. After this i will never use this company. Its the 2nd time we have had problems, First time, it was for my wife's work trip with a company provided one. Its like a rental car company that somehow never has cars, at least no extras apparently.
- ASAva SmithOct 17, 20255.0my car was clean and the staff were nice
- DHDoug HollishSep 5, 20255.0Clean car, no cigarrette smoke, full tank of gas, all at a reasonable price. Enterprise got it right!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Roanoke, VA?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to meet your rental needs.
What are the operating hours for Enterprise Rent-A-Car at the Roanoke Hollins location?
The Roanoke Hollins location is open Monday through Friday from 8:00 AM to 6:00 PM, and closed on Saturdays and Sundays.
Can I book a rental car online from Enterprise Rent-A-Car in Roanoke?
Yes, you can reserve your rental car online through their official website or reservation link.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, Enterprise Rent-A-Car provides discounts for active military personnel.
Is there airport pick-up service available at this Enterprise Rent-A-Car location?
Yes, they offer airport pick-up services for convenient rental car access.
What payment methods are accepted at Enterprise Rent-A-Car in Roanoke?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is Enterprise Rent-A-Car located in Roanoke, VA?
It is located at 7603 Williamson Rd, Roanoke, VA 24019, USA.
Are there places to refuel or buy supplies near Enterprise Rent-A-Car in Roanoke?
Yes, Shell gas station is nearby, which can be convenient for refueling or purchasing travel supplies.
What shops and recreation venues are near Enterprise Rent-A-Car that I can visit?
You can visit the Rail Yard Hobby Shop for gifts and hobbies, Sports Haven Inc for sportswear, and The Fiery, a video game store and gym, all close by.
Are there beauty and wellness services near Enterprise Rent-A-Car in Roanoke?
Yes, there are several nearby salons and spas including Hollins Barber, Grantham Hair Designs, Razzle Dazzle Hair Salon, FAB Beauty Bar, and Mystic Mirror Hair Design.