Brand Certified
Enterprise Rent-A-Car
4.1(184 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
7603 Williamson Rd, Roanoke, VA
24019, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(540) 366-9005
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/va/roanoke-hollins-21f6.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Roanoke, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Roanoke Hollins location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.1
184 reviews
5 stars
123
4 stars
18
3 stars
8
2 stars
4
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, particularly highlighting individuals like Carter and Madison for their helpfulness.
Vehicle Availability
Several reviews indicated issues with vehicle availability, including last-minute cancellations and overbooking, leading to customer dissatisfaction.
Cleanliness
While some customers reported clean vehicles, others noted that cars were not properly cleaned or had lingering odors.
Rental Experience
Overall, many customers had positive experiences with the rental process, citing quick check-in and ease of booking, though some faced significant issues.
Communication Issues
Customers expressed frustration with poor communication, particularly regarding reservations and follow-up on issues.
- WGWalter GreweFeb 11, 20265.0This location is the best in Roanoke because of the staff. Carter, the manager, and Dylan are very friendly and always have my vehicle ready when I arrive.
- KMKim MenefeeJan 27, 20261.0Do not return early and expect a stated refund, even though the sign on the door clearly stated they would check the camera for return times. See the enterprise response below. I followed the link, no one has contacted me.
- BPBrittany PresleyJan 13, 20265.0I have to rent a car while mine is in the shop getting repaired. Carter was very kind on the phone and when I arrived at the location, the car was ready and the process was quick. Carter was very professional and knowledgeable. Thanks Carter!
- MMMelissa MasonNov 30, 20255.0Excellent service picking up and dropping off. Reasonable prices and the app is great.
- WKWayne KelleyNov 25, 20252.0The car was clean the staff was great but in my opinion the shocks and suspension were terrible unsafe I’ve rented from this enterprise many times always satisfied bad car
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Roanoke, VA?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to meet your rental needs.
What are the operating hours for Enterprise Rent-A-Car at the Roanoke Hollins location?
The Roanoke Hollins location is open Monday through Friday from 8:00 AM to 6:00 PM, and closed on Saturdays and Sundays.
Can I book a rental car online from Enterprise Rent-A-Car in Roanoke?
Yes, you can reserve your rental car online through their official website or reservation link.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, Enterprise Rent-A-Car provides discounts for active military personnel.
Is there airport pick-up service available at this Enterprise Rent-A-Car location?
Yes, they offer airport pick-up services for convenient rental car access.
What payment methods are accepted at Enterprise Rent-A-Car in Roanoke?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Where is Enterprise Rent-A-Car located in Roanoke, VA?
It is located at 7603 Williamson Rd, Roanoke, VA 24019, USA.
Are there places to refuel or buy supplies near Enterprise Rent-A-Car in Roanoke?
Yes, Shell gas station is nearby, which can be convenient for refueling or purchasing travel supplies.
What shops and recreation venues are near Enterprise Rent-A-Car that I can visit?
You can visit the Rail Yard Hobby Shop for gifts and hobbies, Sports Haven Inc for sportswear, and The Fiery, a video game store and gym, all close by.
Are there beauty and wellness services near Enterprise Rent-A-Car in Roanoke?
Yes, there are several nearby salons and spas including Hollins Barber, Grantham Hair Designs, Razzle Dazzle Hair Salon, FAB Beauty Bar, and Mystic Mirror Hair Design.
Brand Certified Facts from Enterprise Rent-A-Car
This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
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