Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1168 Peters Creek Rd NW in Roanoke offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
255 reviews
5 stars
142
4 stars
68
3 stars
21
2 stars
13
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and professional, although there were some reports of rude behavior from individual employees.
Product Availability
Many customers noted that the store often has the parts they need, but there were complaints about inventory issues and not having certain items in stock.
Service Speed
While some customers experienced quick service, others mentioned slow service and long wait times during busy periods.
Knowledge and Assistance
Customers appreciated the knowledgeable staff who provided assistance and guidance, although there were instances of inconsistent service quality.
Pricing
The store is recognized for reasonable prices and discounts, but some customers felt that prices were higher than competitors.
- PSphillip stuller2 days ago5.0Fast and friendly staff
- SHSean HigginsOct 4, 20255.0Always a positive experience there. The staff is professional courteous and friendly
- BBBrian BowlesAug 16, 20255.0I came in this afternoon looking for a v belt...William was a TRUE professional!! He helped me out super fast and got me exactly what I needed...nice to know people (William) enjoys helping customers that's the key to customer retention...William is an asset to Advance Auto Parts!!! A+ customer service and willing to think outside of the computer!!
- PEPete EngelJul 17, 20255.0Friendly, helpful staff. Good selection, reasonable prices.
- RRRobOct 27, 20215.0Helpful fellow!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of automotive products does Advance Auto Parts in Roanoke offer?
Advance Auto Parts offers a wide range of automotive aftermarket products including batteries, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits at their Roanoke location.
Does Advance Auto Parts provide free installation services for any products?
Yes, Advance Auto Parts offers free installation on batteries and windshield wipers with purchase. Exclusions may apply.
Can I recycle my used car battery or motor oil at Advance Auto Parts?
Yes, the store offers free recycling services for used car batteries and motor oil. Exclusions may apply.
What are the store hours for the Roanoke Advance Auto Parts location?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM and Sundays from 9:00 AM to 7:00 PM.
Does Advance Auto Parts Roanoke offer curbside pickup?
Yes, curbside pickup is available at this location to assist customers with convenient order collection.
What payment methods are accepted at Advance Auto Parts in Roanoke?
The store accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Can Advance Auto Parts diagnose my car's check engine light?
Yes, team members can scan your vehicle's engine codes to help identify issues. Exclusions may apply.
Are there any discounts available at the Roanoke Advance Auto Parts?
Active duty and veteran military personnel can enjoy a 10% discount at this location.
What nearby places can I visit when shopping at Advance Auto Parts on Peters Creek Rd NW?
Nearby places include U-Haul Trailer Hitch Super Center at Melrose for trailer rentals, UPS Access Point locations for shipping and courier services, and Country Cookin restaurant if you want to grab a meal before or after your visit.
How can nearby UPS Access Point locations benefit customers of Advance Auto Parts in Roanoke?
Customers can conveniently access postal and courier services at nearby UPS Access Point locations, useful for shipping or receiving automotive parts and packages during their visit to Advance Auto Parts.
Is there nearby accommodation for customers visiting Advance Auto Parts in Roanoke?
Yes, customers can find nearby accommodations such as the Starlite Motel and Embassy Inn within close proximity to the store, ideal for travelers needing a place to stay.