Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1020 Orange Ave NW in Roanoke offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
392 reviews
5 stars
225
4 stars
82
3 stars
50
2 stars
12
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, with many highlighting specific employees for their exceptional service.
Product Availability
While many customers found the store well-stocked with necessary parts, some reported issues with specific items being unavailable.
Store Cleanliness
The store was frequently described as clean and organized, contributing to a positive shopping experience.
Mixed Experiences
A few customers reported negative experiences with service quality and employee knowledge, indicating inconsistency in customer service.
Pricing
Customers noted that while prices were generally reasonable, some felt that certain items were more expensive compared to competitors.
- CMCaleb Meyer3 days ago5.0LaMelo better than Lonzo. Great service.
- MSMeghan SmithNov 12, 20255.0Angelo was so helpful! I was in the middle of an oil change and my ratchet broke! I walked in explaining and he quickly offered his personal tools! It was so generous and helpful to this busy mom. It was a busy day and he helped so many others while I was there. The store manager and Angelo rocked the busy atmosphere by themselves and served customers with top service! Will come back just for their service and expertise.
- ADAmber DownsNov 5, 20255.0Lucien the store manager was always very nice and helpful to anything I needed and his employees Jay and Low helped me to get the right parts and always very nice and helpful anytime I need a new part for my vehicle anytime I come into the store very good employees and Managers out at this store always hard at work when I come into this establishment and go out of their way to make sure I have the correct parts and always very friendly and Lucien has always made sure to fix and issues with any part that I ordered that was the right one and goes above and beyond to make sure you get the correct parts and helps put them on you vehicle when needed after to have something installed they was very helpful in installing the part on my vehicle after purchasing it !!! I would definitely recommend coming to this part store compared to any other one I have been too I had issues with another place in Salem same store just wouldn’t replace the parts with receipt even after it had not even been touched or used so I came to this one instead and I will always come to this Store for the future!!!!!
- NSNick StClairSep 20, 20255.0Good customer service very friendly and helpful for whatever you're shopping for and decent prices.
- JGJohn GardnerJul 3, 20255.0Needed license screws the man took care of me for a VERY AFFORDABLE rate.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
Where is Advance Auto Parts located in Roanoke?
Advance Auto Parts is located at 1020 Orange Ave NW, Roanoke, VA 24016.
What are the store hours for Advance Auto Parts in Roanoke?
Advance Auto Parts is open Monday through Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer free battery installation?
Yes, Advance Auto Parts offers free battery installation with purchase, with some exclusions.
Can I recycle my used motor oil at this Advance Auto Parts location?
Yes, the store will recycle your used motor oil for free. Exclusions may apply.
Does Advance Auto Parts provide free engine code scanning?
Yes, they offer free engine code scanning to check your check engine light. Exclusions may apply.
What payment methods does Advance Auto Parts accept?
Advance Auto Parts accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Is there free parking available at Advance Auto Parts in Roanoke?
Yes, there is free parking available along with wheelchair accessible parking and entrance.
Are there any nearby places where I can get gas after shopping at Advance Auto Parts?
Yes, ARCO gas station is nearby, making it easy to fuel up after visiting Advance Auto Parts.
Is there a nearby location for shipping or courier services near Advance Auto Parts?
Yes, the UPS Access Point location is nearby, convenient for shipping or receiving packages when visiting Advance Auto Parts.
What nearby dining options are available around Advance Auto Parts?
Jersey Water Ice, a fast food and ice cream shop, is close by if you want a snack or dessert before or after your visit.