Advance Auto Parts

4.3
379 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 5329a Williamson Rd in Roanoke offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5329a Williamson Rd, Roanoke, VA
24012, United States

Hours

Reviews

4.3
378 reviews
5 stars
232
4 stars
81
3 stars
42
2 stars
4
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, often going above and beyond to assist.

Product Availability

Several reviews mentioned issues with online orders not matching in-store stock, leading to customer frustration.

Mixed Experiences

While many had positive interactions, some customers reported negative experiences with specific employees and service quality.

Pricing

Customers noted competitive pricing compared to other auto parts stores, although some felt certain items were overpriced.
  • RB
    Robin Brown
    Dec 11, 2025
    5.0
    Didn't catch the name of the associate but he helped me put in a battery and offered great customer service. I am so thankful.
  • NK
    natasha keating
    Nov 30, 2025
    5.0
    Sierra and Chuck went above and beyond to remove and replace my corroded battery. Absolutely incredible service.
  • JH
    Jerry Higgs
    Nov 23, 2025
    1.0
    I hate to do this because I know the manager, but I just don’t understand how any company is not able to match their own online price. Will not be back in person until the bait-and-switch tactics are dropped
  • CC
    Christiana
    Oct 25, 2025
    5.0
    Always nice and helpful
  • LL
    Lhea Lessard
    Oct 23, 2025
    5.0
    Very nice and knowledgable staff. Eager to help and provide the best service.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*