Advance Auto Parts

4.3
376 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 5329a Williamson Rd in Roanoke offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
5329a Williamson Rd, Roanoke, VA
24012, United States

Hours

Reviews

4.3
375 reviews
5 stars
230
4 stars
81
3 stars
42
2 stars
4
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are frequently described as friendly, helpful, and knowledgeable, with many customers praising individual associates for going above and beyond.

Product Availability

Customers appreciate that the store often has the parts they need in stock, although there are occasional issues with online orders not being held.

Mixed Experiences

While many reviews highlight positive experiences, there are notable complaints about inconsistent service and specific negative interactions with staff.

Efficiency

Customers report quick service and efficient assistance, with many noting that they were helped promptly upon entering the store.

Knowledgeable Staff

Several reviews commend the staff for their expertise and ability to provide accurate advice on automotive needs.
  • CC
    Christiana
    Oct 25, 2025
    5.0
    Always nice and helpful
  • LL
    Lhea Lessard
    Oct 23, 2025
    5.0
    Very nice and knowledgable staff. Eager to help and provide the best service.
  • JB
    Jordan Bronenkamp
    Oct 7, 2025
    5.0
    Great experience at the store!
  • JM
    J Med
    Sep 12, 2025
    1.0
    Ordered a part online that said in stock ready now, drove to the store and they said 'oh man we only had one left and just sold it'. So fyi when you order the part online to pickup it doesn't hold it and it might not gone before you get there.
  • AC
    Amy Cosner
    Sep 1, 2025
    4.0
    As helpful as they can be!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*