Advance Auto Parts

4.4
388 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3545 Brambleton Ave in Roanoke offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3545 Brambleton Ave, Roanoke, VA
24018, United States

Hours

Reviews

4.4
387 reviews
5 stars
254
4 stars
82
3 stars
25
2 stars
11
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees going above and beyond to assist.

Product Availability

Some customers noted that the store often has the parts they need, although there were complaints about stock issues and limited availability of certain items.

Pricing Concerns

Several reviews mentioned that prices were perceived as high compared to competitors, with some customers expressing dissatisfaction with the cost of specific items.

Mixed Experiences

While many reviews highlighted positive experiences, there were also mentions of rude or unhelpful staff, indicating inconsistency in service quality.
  • LW
    Leah White
    Nov 19, 2025
    5.0
    Always get good service here.
  • MF
    Myers Family
    Oct 22, 2025
    5.0
    Advance Auto has restored my confidence in seeking assistance for my future vehicle needs. We were really in need of figuring out why my car was having trouble starting and their associate Ben Barnwell took time to explain what was needed and sold us everything we needed to get the vehicle running properly again. He was so patient to answer all my questions. We haven’t had any difficulties with our vehicle since! Thank you Ben for your kindness, compassion and great customer service. You have made us return to shopping at Advance for our auto needs!
  • ZL
    Zachary Lichtenstein
    Oct 7, 2025
    1.0
    Terrible.
  • LG
    Larry Gray
    Sep 23, 2025
    4.0
    Had what I needed at a good price
  • W7
    wd 752
    Aug 29, 2025
    2.0
    Used to be my go to place. Not so much anymore. The staff is not the same. The folks there have not been very helpful as of late, condescending, and seem especially uninterested in their jobs.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*