Grease Monkey's certified pit crew provides oil changes and more for all of your vehicle's maintenance needs. Our pit crew team is knowledgeable, friendly, and quick! Done Fast. Done Right.™
Watch your step leaving the building. It's NOT clearly marked it's a step down until AFTER you've already opened the door and fall down the step. I fell, dropped my toddler, rolled both my ankles, scraped my knee up, scraped toddlers face up really good. Not one person checked on us. I can barely walk today and my toddler's face looks like he was in a bar fight.
HR
Hillary Robertson-Forrest
Mar 31, 2026
1.0
Brace yourself for top-down incompetence. Brady is an amateurish, blundering, and abusive manager. Get your car serviced elsewhere, or at least save yourself hardship and go to the Grease Monkey by Willow Lawn.
I went with my 3-year old to get an oil change. I had my card out, we were inside and outside the facility, we got the visit summary, car was pulled around -- I had every right to assume the payment was collected. Nothing to indicate otherwise (how often do you give somebody the keys to their car without paying?).
After a single phone call attempt, with no accompanying voicemail, no email (though I received several promotional emails during this time as they have it on my account), Brady sent the cops to my door with a message to pay today or they would press charges. I was shocked. Then when I called to see clarify from Grease Monkey what happened, Brady used pejoratives, abusive language, screamed at me, and basically accused me of trying to steal an oil change (?) and hung up claiming he would charge me criminally. When called back I asked for the name of his supervisor, he claimed he had none. I do not believe for a second this to be true.
Please keep in mind that day-of service, before leaving, I had to put a child in a car seat, get myself in, AND pull out onto Midlothian. Nobody came running after me for money. It turns out that here, you are not only expected to pay for services, you are expected to swipe your card as well. Brady will make a lazy effort at contact over something which he is at fault, call the police, then blame YOU for his dereliction and negligence.
I know as well as anybody: if you want to get paid, you collect payment when services are rendered. Brady did not get the memo, and now it seems he is overwhelmed at his position and stays constantly frustrated, ready to take his mistakes out in verbal aggression towards his customers.
0/10 do not recommend this experience was awful. If you're a hardworking parent do not risk your biscuit here.
JR
José David Rincón
Mar 29, 2026
5.0
10/10 excelente servicio
LA
Laura Augustin
Mar 28, 2026
5.0
Got me in same-day on a Saturday when I realized at the last possible minute that it was the end of the month and my car was due for an inspection. Had us in and out really quickly and were very helpful and easy to work with!
What type of vehicle maintenance services does Grease Monkey in Richmond, VA offer?
Grease Monkey provides oil changes and other vehicle maintenance services to keep your car running smoothly.
Where is Grease Monkey located in Richmond, VA?
Grease Monkey is located at 8600 Midlothian Turnpike, Richmond, VA 23235, United States.
What are the operating hours for Grease Monkey at 8600 Midlothian Turnpike?
Grease Monkey is open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 8:00 AM to 5:00 PM. It is closed on Sundays and major holidays like Thanksgiving, Christmas, and New Year's Day.
How can I make an appointment at Grease Monkey Richmond?
You can book an appointment online at https://www.greasemonkeyauto.com/richmond-virginia-23235-center-334/appointments.
What is the contact phone number for Grease Monkey in Richmond, VA?
You can reach Grease Monkey at +1 804-320-6977 for any inquiries or to schedule a service.
How can I learn more about Grease Monkey's Richmond location online?
Visit their website at https://www.greasemonkey.com/locations/va/richmond/8600-midlothian-turnpike for details on services and offers.
Are there any nearby truck rental services close to Grease Monkey on Midlothian Turnpike?
Yes, both U-Haul Neighborhood Dealer and U-Haul Storage of Arboretum are nearby, providing convenient truck rental options if you need a vehicle for moving or transport.
What dining options are available near Grease Monkey on Midlothian Turnpike?
Nearby restaurants include Viet Holic - Vietnamese Cuisine and Cafe, Crave Coney Island, Popeyes Louisiana Kitchen, Bob Evans, and Dunkin'. You can enjoy a meal or coffee before or after your vehicle service.
Are there any auto parts or customization stores near Grease Monkey in Richmond?
Yes, Four Wheel Parts - Richmond and Total Offroad & More offer automotive parts and customization services close to Grease Monkey, useful for car enthusiasts and repairs.
What accommodations are available near Grease Monkey if I need to stay overnight?
Nearby hotels include Comfort Inn and Holiday Inn Express Richmond E - Midlothian Turnpike, offering convenient lodging options for travelers needing vehicle services.
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