Kayla thank you for your outstanding customer service, insight and knowledge regarding my tire repair. I appreciate your professionalism and kindness!
Tuwanda Holmes
TW
Tina Williams
Jan 12, 2026
5.0
Very courteous , pleasant attitude and helpful with invoice.
RR
Ronny
Jan 8, 2026
1.0
11/26/25 Rejected state inspection by Jason Pate for left lower control arm having to much play on my CAMARO. Hendrick CHEVROLET saw no issues and passed my state inspection. $600+ saved.
JH
James Harris
Jul 26, 2019
1.0
Took my car in for inspection because they accept walk ins. They failed it saying one of the struts had to be replaced for $800. Suspension has been fine so I decided to wait for an appt with the dealer. The dealer said nothing is wrong with the struts and it passed the inspection. Goodyear charges $20 and they don't know what they are doing. My dealer provides free inspections. I should've waited in the first place. Maybe they just don't understand airmatic suspensions. I'm not going here again!
JW
Jenna Winthrop
Jan 9, 2016
2.0
Went there for a quick state inspection. They were skeptical whether or not they would be able to get it done even though I dropped it off Friday late afternoon and told them I would be fine getting it late Saturday or Sunday. They called me mid Saturday to let me know that one of my headlights needed to be realigned and that was only going to be about $49.50. I told them it was fine since it wasn't going to pass inspection without the realignment. When I picked up the car, they charged me $110 and then acted like I was getting a deal when he changed it to $100. I saw the invoice and they charged an extra $30 just to "reinstall" the bulb. I did not receive a new headlight lamp and this is something I definitely would have been able to do on my own. I was extremely dissatisfied with the fact that I was not told it would actually be an extra $85 and they were not willing to help me out.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire sales and automotive repairs, including oil changes, and is fully owned and operated by Goodyear Tire & Rubber Company.
Where is Goodyear Auto Service located?
Goodyear Auto Service is located at 4511 Williamsburg Road, Richmond, VA, 23231-2737, USA.
What are the regular business hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 7:00 PM and is closed on Sundays.
Is Goodyear Auto Service open on holidays?
Goodyear Auto Service is closed on some holidays such as January 1, April 20, and November 27, but open with reduced hours (8:00 AM to 5:00 PM) on others like May 26, July 4, and December 24.
What payment methods does Goodyear Auto Service accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Goodyear Auto Service provide in-store pickup services?
Yes, Goodyear Auto Service offers in-store pickup services.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online through their reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
Is Goodyear Auto Service accessible for people with disabilities?
Yes, the service center has a wheelchair accessible entrance and restroom.
Are there any places to eat near Goodyear Auto Service?
Yes, Wendy's and McDonald's fast food restaurants are nearby, convenient for a meal before or after your service appointment.
What other automotive service centers are close to Goodyear Auto Service?
Nearby automotive service options include Firestone Complete Auto Care and Jiffy Lube Multicare, providing additional choices for tire and repair services.
Are there any convenience stores or gas stations near Goodyear Auto Service?
Yes, a 7-Eleven convenience store and Kroger Fuel Center gas station are near the service center, useful for quick errands or refueling while visiting.
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