Brand Certified
Enterprise Rent-A-Car
4.1(481 reviews)
Certified by Enterprise Rent-A-Car • Apr 05, 2026
Business Details
207 E Main St, Richmond, VA
23219, United States
Certified by Enterprise Rent-A-Car • Apr 05, 2026
(804) 648-7612
Certified by Enterprise Rent-A-Car • Apr 05, 2026
https://www.enterprise.com/en/car-rental/locations/us/va/downtown-richmond-2117.html
Certified by Enterprise Rent-A-Car • Apr 05, 2026
About
Certified by Enterprise Rent-A-Car • Apr 05, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Richmond, VA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown Richmond location today.
Location
Certified by Enterprise Rent-A-Car • Apr 05, 2026
Hours
Certified by Enterprise Rent-A-Car • Apr 05, 2026
Monday8:00 AM - 5:30 PM
Tuesday8:00 AM - 5:30 PM
Wednesday8:00 AM - 5:30 PM
Thursday8:00 AM - 5:30 PM
Friday8:00 AM - 5:30 PM
Saturday9:00 AM - 12:00 PM
SundayClosed
Reviews
4.1
481 reviews
5 stars
322
4 stars
53
3 stars
22
2 stars
15
1 star
69
- KKKelly4 days ago1.0Now I see why it was referred to as the "Worst Car Rental Experience Ever – Avoid at All Costs!" If I could give it zero stars, I absolutely would. I had a confirmed reservation, complete with a confirmation email from this location. Everything seemed fine until, just 15 minutes "after" my scheduled pick-up time, they called to let me know that no cars were available, and I was already on my way to this location. No solutions were provided, nothing at all. I was informed that I would receive a call back with no guarantee 💯 of a rental. Additionally, when I asked about compensation for the inconvenience, Justin stated there was nothing he could do; I just had to wait and see. They didn’t even try to find an alternative vehicle or offer any help. Instead, they communicated in a rather pleasant manner that no cars were available at all today! This level of incompetence and disregard for customer responsibilities is completely unacceptable. This location completely disrupted my plans and showed no concern whatsoever. I have another enterprise location booked for this afternoon with guaranteed availability! Just unprofessional, step up your game; other locations are outstanding!
- ZBZeke BrodyApr 1, 20265.0Great staff and communication, and they even gave me a ride after returning
- ASAdam & Crystal SpearsMar 30, 20263.0This location didn’t have the car that I booked or a reasonable replacement when I arrived. However they called around and found a location that could help me then drove me there. Very helpful staff.
- MLMike LokiMar 13, 20265.0I rent a vehicle every month and each time the vehicle is ready and the staff gets me in and out as quickly as possible. I've rented from other places before but Enterprise has won my allegiance.
- ITIhsan A. TopalogluFeb 28, 20263.0I've been using this location for the past 10 years since it's close to my work and my employer has a contact with Enterprise. The quality of service has been declining in recent years. Sometimes the cars reek of smoke and pot, and most of the time they are simply dirty (especially inside of the windshields, and mirrors). Other locations in Richmond (such as Staples Mills or airport) provide better service.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Downtown Richmond?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options to suit your needs.
What are the operating hours for Enterprise Rent-A-Car in Richmond, VA?
The Richmond location is open Monday through Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Richmond?
It is located at 207 E Main St, Richmond, VA 23219.
What payment methods does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I make an online reservation for a rental car at this Enterprise location?
Yes, you can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/va/downtown-richmond-2117.html
Does Enterprise Rent-A-Car offer any special discounts or services?
Yes, they offer discounts for active military members and provide services such as airport pickup and luxury car rentals.
Are there any places nearby where I can grab a meal before or after renting a car?
Yes, nearby you can visit Africanne On Main for African cuisine, 3rd Street Diner for classic diner fare, or Sandra's Pub for drinks and entertainment.
Is there an ATM near the Enterprise Rent-A-Car location in Downtown Richmond?
Yes, a Truist ATM is conveniently located nearby for your cash needs.
Where can I shop for clothing or boutique items near Enterprise Rent-A-Car?
Close to Enterprise, you can visit City Baby Showroom, Richmond Shopping Center, Immortal Forest boutique, or the thrift store Whilom Goods for a variety of shopping options.
Are there any notable landmarks or cultural centers near the Enterprise Rent-A-Car location?
Yes, the Greater Richmond Convention Center and St Alban's Hall, a historic landmark and museum, are nearby and worth checking out before or after your visit.
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