Business Details
About
Honda DealerCar DealerTruck DealerUsed Car DealerAuto Parts StoreAuto Repair ShopUsed Truck DealerCar Leasing ServiceAuto Body ShopCar Finance and Loan Company
West Broad Honda is a proud member of the Page Auto Group, and we've been providing top-notch new and used Honda sales, service and financing to Virginia drivers for over 40 years. Buy or lease a new Honda at our Honda dealer in Richmond, VA, or schedule Honda service!
Details
- Credit cardAvailable
Location
Hours
Reviews
4.6
3,112 reviews
5 stars
2,621
4 stars
177
3 stars
52
2 stars44
1 star
218
What are people saying?
AI-generated from recent customer reviews
Sales Experience
Customers consistently praised the sales team, particularly Kevin Smith, Zubir Hadaf, and Donald, for their professionalism, knowledge, and low-pressure approach.
Customer Service
Many reviews highlighted exceptional customer service, with staff being described as friendly, attentive, and helpful throughout the buying process.
Service Department Issues
Numerous customers expressed dissatisfaction with the service department, citing poor communication, high costs for diagnostics, and untrustworthy practices.
Overall Satisfaction
While many customers reported positive experiences with vehicle purchases, there were significant complaints regarding after-sales service and repairs, leading to mixed overall satisfaction.
- AMAmy MarshallNov 16, 20255.0Our recent purchase experience was a breeze. Still sat at the dealership for several hours, but overall a good experience. Our salesman Kevin was polite and had a “no pressure” attitude, which was greatly appreciated. So far I’m loving my new vehicle, but should I have any issues, I feel certain Kevin would be there to help in any way he could.
- DBDC BakerNov 13, 20255.0We just purchased a 2021 Honda Accord from Chris Dvorak. He had the car in showroom condition and was very helpful in every step of the buying process. Highly recommend Chris if you're looking to purchase a vehicle at West Broad Honda!
- TSTim SchwartzNov 6, 20255.0We were unexpectedly in the market for a new vehicle after receiving some bad news with our former SUV. We connected with West Broad Honda, working alongside Olivia and Zubir to discuss what they had available in what we were looking for. They were great in working alongside us remotely as we tried to get everything squared away for the short window of time after work before they closed for the evening. Zubir had the vehicle ready and waiting when we arrived, met us at the door, and led us through the purchasing process seamlessly to move as efficiently as possible. We’re very happy with the new vehicle and are very thankful for everyone’s help there at West Broad Honda!
- NMNatesha MurrayNov 4, 20255.0I had an outstanding experience working with Kevin Smith. He went above and beyond by meeting me at a different location from his home dealership just to make things more convenient for me. From start to finish, Kevin was professional, friendly, and incredibly knowledgeable. He took the time to answer all my questions, made sure I was comfortable with every detail, and never made me feel pressured. It’s rare to find someone who truly puts the customer first, but Kevin definitely does. I highly recommend asking for him if you’re looking for a new car—you’ll be in great hands!
- KWKaren E. WalkerNov 4, 20255.0I had a great experience here. I found a specific car online, booked a test drive for the next day and was assigned to Zubir “Z” Hadaf as my salesperson. He was very knowledgeable and helpful with the entire process, and I didn’t feel pressured to decide on anything other than my own timeline. I appreciated Zubir’s professionalism and communication as I worked through the car buying steps. My trade in offer from Carmax was matched. This is my first Honda purchase and so far I’m very happy!
Frequently Asked Questions About West Broad Honda
What types of vehicles can I find at West Broad Honda?
West Broad Honda offers new and used Honda cars and trucks, including leasing options and financing services.
Where is West Broad Honda located?
West Broad Honda is located at 7014 West Broad Street, Richmond, VA 23294-3702, USA.
What are the operating hours of West Broad Honda?
West Broad Honda is open Monday to Friday from 9:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 11:00 AM to 3:00 PM.
Does West Broad Honda provide vehicle repair and maintenance services?
Yes, West Broad Honda offers vehicle repair services including oil changes and auto body shop services.
Can I pay with a credit card at West Broad Honda?
Yes, West Broad Honda accepts credit card payments for purchases and services.
How can I contact West Broad Honda for inquiries or appointments?
You can reach West Broad Honda by phone at +1 804-672-1111 or visit their website at https://www.westbroadhonda.com/.
Is there a nearby ATM where I can withdraw cash before visiting West Broad Honda?
Yes, there are several nearby ATMs including PNC ATM, Wells Fargo ATM, and Bitcoin Depot | BDCheckout close to West Broad Honda for your convenience.
Are there convenient dining options near West Broad Honda?
Yes, you can find various nearby restaurants such as Mission BBQ, Burger King, McDonald's, TGI Fridays, Olive Garden, and Waffle House to enjoy before or after your visit.
Where can I get fuel or grab a quick snack near West Broad Honda?
Sheetz, located near West Broad Honda, is a convenient gas station and convenience store where you can refuel and grab snacks or coffee.
What nearby services are available if I need automotive parts or insurance?
Near West Broad Honda, you have access to AutoZone Auto Parts for vehicle parts and Insurance Doctor of Richmond and AAA for insurance and travel services.