Volvo Cars Midlothian

Reviews

• WS

  Wendy Suiter

  Jan 14, 2022
  5.0
  Buying a vehicle from Volvo of Midlothian was the best decision we ever made. Chris, Jacob & Jeff were the best. They all went above and beyond to make the purchase as smooth as possible. We never had to even step foot into the dealership they brought everything to us. Thank you guys so much for the best experience ever!!!
• DR

  Dean Reid

  Nov 12, 2021
  5.0
  Great service department. Very courteous and attentive. Fast and efficient. Very nice waiting area with coffee. All around good experience with this Volvo dealer and service.
• JL

  James L

  Oct 13, 2020
  2.0
  I purchased a 2017 Volvo S60 Inscription on Sat 10/10/20. There were some warning messages on the dash display that needed to be addressed so I left the car there since the technicians don’t work on weekends. That is what your dealership owed me as part of agreement to purchase the car. I got a call Monday 10/12 around 3 from the shop saying the car was ready for pick up but they close at 5:30pm. I wasn’t going to pick it up because I couldn’t make it there before 5:30. Than I got a call from the guy who sold me the car around 6:30 saying the car is ready that he will be there till little after 7pm. So I decided to head to get the car. I got the key and went to check out the car. Started the car and there is that Alarm System Malfunction warning message again that was supposed to be fixed. How do they work on the car, drive it up to the lot and not know it’s not fixed. As soon as you start the car that message pops up. Waste of my time to go there only to still not have my car. I am hoping that everyone there will be honest about fixing that issue permanently and not give it some short cut fix just to get the car out of the lot. Everything has been an ok experience so far up to this point. Also, the guy who sold me the car is a very nice and personable guy but how does he not know much about the cars he is selling?? I knew so much more about the car than he did. Every question I had, he had no answers. They should be educated and knowledgeable about the product they are selling. It is really making me question if I’ve made a right decision buying my first ever Volvo from your dealership. Hopefully I can get this car sometime this week and hope and pray that nothing else is wrong with the car. If it has anymore issues anytime soon after I get the car, I will never buy anything from this dealer or any Volvo in my lifetime nor would I ever recommend it to anyone. Hopefully everything will work out and I can update this post to something better.
• CA

  Cg acker

  May 7, 2018
  5.0
  21 years buying Volvos from the dealership and another great purchase today. Thanks to Wally, Heidi, Pat, and a tip of the hat to Mark, Mike, Bubba and all the great service guys for many years of safe driving and keeping my cars on the road. 233k miles on my last purchase, still running strong, and anticipate hitting that with the XC60 down the road. I believe in putting my kids in the safest of cars. Great customer service!
• MJ

  Malaika T Jackson

  Dec 12, 2017
  5.0
  Awsome customer service I was very satisified with my buying experience as well as with my vehicle my advice see Mr. Michael Crawley

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