Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Richmond.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
11441 Midlothian Turnpike, Richmond, VA
23235, United States
Hours
Reviews
4.4
495 reviews
5 stars
362
4 stars
56
3 stars
27
2 stars
13
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and attentive, although some reported negative experiences with specific employees.
Speed of Service
The majority of reviews highlighted the quick and efficient service, with many customers appreciating the fast turnaround for oil changes.
Upselling Concerns
Several customers expressed concerns about upselling practices, feeling pressured to purchase additional services that were unnecessary.
Quality of Work
While many customers were satisfied with the service, some reported issues with the quality of work, including improper installation and lack of thorough checks.
Pricing Issues
Customers noted that while the service was fast, some found the prices to be high, especially for certain services like oil changes.
- JLJustin Libbey4 days ago1.0I have to get refunds for two services because they stole air caps from my tires after I told them to replace they filled one of my tire to 45 and took the gas cap. They did such a bad job I can’t believe that high of pressure will blow a tire. They know nothing about cars never going here again.
- ASAsha ScruggsNov 17, 20255.0Quick, answered all questions well on which oil I needed, very educational. Recommend products But wasn’t pressured.
- ISIan SullivanNov 15, 20255.0Jevon, DJ and crew were so friendly and speedy. I will come back here for future oil changes and car needs. Give these guys a raise!
- JCjolonn cookNov 14, 20255.0Lucas, Sean and Mike was a big help with coupons go check the location out! Great staff
- HKHolly KayNov 13, 20251.0They installed the wrong wiper blade. I called before I came back to be sure they had the correct one in stock and was told they do. I show up and they don’t have the right one and need to run to the auto shop. I’m frustrated they wasted my time. I’ve replaced my own wiper blade many times and never got it wrong. I expected better from people that do this for a living.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides quick, 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions for all types of vehicles in Richmond.
What are the operating hours of Valvoline Instant Oil Change in Richmond, VA?
The Richmond location is open Monday to Friday from 8:00 AM to 7:30 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does Valvoline Instant Oil Change require appointments?
No, Valvoline Instant Oil Change does not require appointments; you can walk in for service anytime during business hours.
Where is Valvoline Instant Oil Change located in Richmond?
It is located at 11441 Midlothian Turnpike, Richmond, VA 23235, United States.
Which payment methods does Valvoline Instant Oil Change accept?
They accept credit cards, debit cards, and mobile NFC payments.
Is Valvoline Instant Oil Change open on major holidays?
They are closed on major holidays such as November 27 and December 25, 2025.
What nearby places can customers visit before or after their service at Valvoline Instant Oil Change?
Customers can visit Burger King for a quick meal or Starbucks for coffee, both located nearby on Midlothian Turnpike.
How can visiting nearby Shell gas station be convenient when coming to Valvoline Instant Oil Change?
The nearby Shell gas station allows customers to refuel their vehicles conveniently before or after their maintenance service at Valvoline Instant Oil Change.
Are there any nearby automotive service centers near Valvoline Instant Oil Change?
Yes, nearby are Z-Best Auto Sales, Ms. TMZ Complete Auto Center, and Ms. Tuffy for additional automotive repairs and services.
What should customers know about the convenience of Valvoline Instant Oil Change’s location?
Located on Midlothian Turnpike, Valvoline is near a variety of restaurants, automotive shops, and retail stores, making it easy to combine vehicle maintenance with other errands or breaks.