Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Richmond.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
11441 Midlothian Turnpike, Richmond, VA
23235, United States
Hours
Reviews
4.4
501 reviews
5 stars
369
4 stars
56
3 stars
27
2 stars
12
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and attentive, although some reported negative experiences with specific employees.
Efficiency
The service was frequently described as quick and efficient, with many customers appreciating the fast turnaround time for oil changes.
Upselling Concerns
Several reviews mentioned concerns about upselling unnecessary services, leading to distrust among some customers.
Quality of Work
There were mixed reviews regarding the quality of work, with some customers reporting issues such as incorrect installations and damage to their vehicles.
Pricing Issues
Customers expressed dissatisfaction with pricing, feeling that some services were overpriced compared to competitors.
- IMIke McAllisterJan 3, 20265.0Great service every time I go to a Valvoline service station
- DGDarren GardnerDec 31, 20255.0Came in for an oil change recently. They were busy and I was one of 10 cars spread across the 3 bays awaiting service. Service was excellent though. Michael was coming around proactively triaging and checking everyone in ahead of pulling into the garage which made the process seamless. Once the hood was up Liv and Bre were very consultative and professional. They advised potential additional services which I inevitably declined but it was explained well. I just didn’t have time. All in all a great experience
- BSBrady SpearingDec 21, 20255.0Everyone was great and the service was very fast.
- NMNicholas MooreDec 19, 20255.0The team did what they are paid for.
- AHAnthony HarrisDec 14, 20255.0Dante was awesome, this was a very professional staff with great service and fast work!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change provides quick, 15-minute stay-in-your-car oil changes and a wide range of preventive vehicle maintenance solutions for all types of vehicles in Richmond.
What are the operating hours of Valvoline Instant Oil Change in Richmond, VA?
The Richmond location is open Monday to Friday from 8:00 AM to 7:30 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does Valvoline Instant Oil Change require appointments?
No, Valvoline Instant Oil Change does not require appointments; you can walk in for service anytime during business hours.
Where is Valvoline Instant Oil Change located in Richmond?
It is located at 11441 Midlothian Turnpike, Richmond, VA 23235, United States.
Which payment methods does Valvoline Instant Oil Change accept?
They accept credit cards, debit cards, and mobile NFC payments.
Is Valvoline Instant Oil Change open on major holidays?
They are closed on major holidays such as November 27 and December 25, 2025.
What nearby places can customers visit before or after their service at Valvoline Instant Oil Change?
Customers can visit Burger King for a quick meal or Starbucks for coffee, both located nearby on Midlothian Turnpike.
How can visiting nearby Shell gas station be convenient when coming to Valvoline Instant Oil Change?
The nearby Shell gas station allows customers to refuel their vehicles conveniently before or after their maintenance service at Valvoline Instant Oil Change.
Are there any nearby automotive service centers near Valvoline Instant Oil Change?
Yes, nearby are Z-Best Auto Sales, Ms. TMZ Complete Auto Center, and Ms. Tuffy for additional automotive repairs and services.
What should customers know about the convenience of Valvoline Instant Oil Change’s location?
Located on Midlothian Turnpike, Valvoline is near a variety of restaurants, automotive shops, and retail stores, making it easy to combine vehicle maintenance with other errands or breaks.