This is my first time visiting a Valvoline location ever. My impression of this place is that these guys really love their job and they enjoy doing it. They were very professional and explained everything in detail and they give you the option of other services they have without pressure. My oil change and tire rotation went just fine. Thank you!!!
Not at my request, they took apart a panel inside my car including a few screws only to say they couldn’t reach whatever it was they were looking for.
When I went to vacuum my car later that day, I found that a box connected to something was now hanging in that area. Nothing hung there prior to this last visit. I do not recommend this location.
Very fast service even on holidays. Caveats:
1. Oil prices were higher than expected. $108 for full synthetic oil.
2. Yet recall time is 3000 miles unlike other places offering 5K miles.
3. They didn't check tire pressure, yes I was there for oil change, but tire pressure check should go complimentary without asking. That never happened with oil changes with others.
4. Didn't like the way, you never get to ask the oil change price until you reach down to the spot after queue, so you just say yes to whatever they charge.
I have only been successful getting my oil changed here once out of the three times I have waited in a long line to do so. The first time they were missing a part to change anyone’s oil at all. The second time they were great and responsive. The third time they were out of the oil my car used and the alternative cost significantly more money so I declined. I never write reviews and I’m sure there are nice people who work there but I am heated and I will not be going back to be disappointed for a third time.
SM
Sainteea Monroe
Feb 17, 2026
I went there to get an oil change in the tire rotation. When I left, I kept smelling Oil for days afterward in my air, So I took it back and they said There was no leak and some oil had dripped on my mufflers. They fixed that, but then my tire pressure light came on for my back tire, For days, I’ve been feeling my back tired, thinking it was going flat, but in actuality, it was my front tire, So now my sensors are off and I did not have this problem until they rotated my tire tires. When I called the Valvoline number, the man told me they had nothing to do with that, I kept trying to explain that my sensors were correct. Going to each tire before I got my tires rotated. I’m not even sure what to do now.