Business Details
About
Car WashAuto Detailing ServiceTommy's Express Car Wash
We are more than just an express car wash. Tommy's Express of Richmond, VA believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
749 reviews
5 stars
559
4 stars
103
3 stars
38
2 stars
15
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly CJ and Carlos, for their exceptional service and friendliness.
Wash Quality
Feedback on wash quality was mixed; while some customers were satisfied, others reported poor cleaning results and damage to their vehicles.
Vacuums
Several reviews mentioned that the vacuums were not powerful enough or malfunctioned during visits.
Pricing
Customers found the pricing to be reasonable, but some felt it was high given the quality of the wash.
Cleanliness
The facility was generally noted as clean and well-maintained, contributing positively to the customer experience.
- CBChante Battle5 days ago5.0My go to for a car wash, have the app so I don't have to wait.
- ABAnne BrownDec 7, 20255.0Carlos was an outstanding member, i spoke to the manger about how incredible it is to have someone who shows so much care in the service that they do. We need more people like this!
- HHHakiraaDec 7, 20255.0Carlos was very helpful, he explained all the prices and answered any questions i had about the wash. I would recommend this to anyone who wants to get the best quality wash in a quick amount of time.
- KKKayNov 18, 20254.0CJ was great!
- SGShantel GreenNov 11, 20255.0Thank you so much Troy for your excellent customer service!!!
Frequently Asked Questions About Tommy's Express® Car Wash
What services does Tommy's Express® Car Wash in Richmond, VA offer?
Tommy's Express® Car Wash offers free vacuums, free mat washers, interior detailing kits, and car wash products like Rainbow Coat, Body Wax, Tommy Guard®, Red Hot Cleanser, and Tire Shine.
What are the operating hours of Tommy's Express® Car Wash in Richmond?
Tommy's Express® Car Wash is open Monday through Saturday from 7:00 AM to 8:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
How can I contact Tommy's Express® Car Wash in Richmond?
You can contact Tommy's Express® Car Wash by phone at +1 804-362-9388 or via email at va12@teamtommys.com.
Where is Tommy's Express® Car Wash located in Richmond, VA?
It is located at 7048 Forest Hill Ave., Richmond, VA 23225, USA.
Does Tommy's Express® Car Wash have a mobile app for customers?
Yes, customers can download the TommyClub App for an unlimited membership program via the Apple App Store or Google Play Store.
What payment options are accepted at Tommy's Express® Car Wash?
Payments are accepted via American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is Tommy's Express® Car Wash affiliated with any organizations?
Yes, Tommy's Express® Car Wash of Richmond is associated with Water Mission.
What car wash competitors are near Tommy's Express® Car Wash in Richmond?
Nearby competitors include Rio Car Wash, Car Pool Express, and Wash n Roll.
What nearby restaurants can I visit before or after my car wash at Tommy's Express®?
You can visit nearby restaurants such as Fancy Asian Gourmet, Chick-fil-A, Five Guys, Hook & Reel Cajun Seafood & Bar, Mexico Restaurant, Burger King, and Triple Crossing Brewing Company.
Are there any nearby transit or service locations that can help me get to or from Tommy's Express® Car Wash?
Nearby service locations include Verizon, Victra — Verizon Authorized Retailer, A Wireless mobile phone stores, and financial services like Wells Fargo Advisors and Truist, which might be useful for errands before or after your car wash visit.