Business Details
About
Car WashAuto Detailing Service
We are more than just an express car wash. Tommy's Express of Richmond, VA believes in enriching lives, adding value, and serving communities. Experience our unlimited membership program by downloading the TommyClub App and signing up today!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
747 reviews
5 stars
558
4 stars
103
3 stars
37
2 stars
15
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly CJ, for their exceptional service and friendliness.
Wash Quality
Feedback on wash quality was mixed, with some customers reporting unsatisfactory results and issues with dirt remaining on their vehicles.
Equipment Issues
Several reviews mentioned problems with the vacuums and the car wash equipment causing damage to vehicles.
Cleanliness
The facility was generally noted for being clean and well-maintained, contributing to a positive customer experience.
- KKKayNov 18, 20254.0CJ was great!
- SGShantel GreenNov 11, 20255.0Thank you so much Troy for your excellent customer service!!!
- SGSamrawit GebreslassieOct 31, 20255.0Cj was exceptionally excellent today Offered the best service and went above and beyond today! I’m definitely a happy returning customer . Keep up the great work!
- JJJennifer JonesOct 19, 20251.0It smells like sewage!!! We drove out and the car smells like sewage! What's going on at this location? Water even looked dirty!
- RPRick POct 13, 20252.0The $10 quality wash lasted about 90 seconds and didn’t even clean half the trunk or the rear passenger side. I called the number that was provided so they could make it right but they weren’t willing to do anything. They said once I left the site you couldn’t go back through again, but I told them that the wash was so lousy I wouldn’t come back anyway. That’s a heck of a way to do business. Go to the Exxon in Bon Air much better wash for less money.
Frequently Asked Questions About Tommy's Express® Car Wash
What services does Tommy's Express® Car Wash in Richmond, VA offer?
Tommy's Express® Car Wash offers free vacuums, free mat washers, interior detailing kits, and car wash products like Rainbow Coat, Body Wax, Tommy Guard®, Red Hot Cleanser, and Tire Shine.
What are the operating hours of Tommy's Express® Car Wash in Richmond?
Tommy's Express® Car Wash is open Monday through Saturday from 7:00 AM to 8:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
How can I contact Tommy's Express® Car Wash in Richmond?
You can contact Tommy's Express® Car Wash by phone at +1 804-362-9388 or via email at va12@teamtommys.com.
Where is Tommy's Express® Car Wash located in Richmond, VA?
It is located at 7048 Forest Hill Ave., Richmond, VA 23225, USA.
Does Tommy's Express® Car Wash have a mobile app for customers?
Yes, customers can download the TommyClub App for an unlimited membership program via the Apple App Store or Google Play Store.
What payment options are accepted at Tommy's Express® Car Wash?
Payments are accepted via American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is Tommy's Express® Car Wash affiliated with any organizations?
Yes, Tommy's Express® Car Wash of Richmond is associated with Water Mission.
What car wash competitors are near Tommy's Express® Car Wash in Richmond?
Nearby competitors include Rio Car Wash, Car Pool Express, and Wash n Roll.
What nearby restaurants can I visit before or after my car wash at Tommy's Express®?
You can visit nearby restaurants such as Fancy Asian Gourmet, Chick-fil-A, Five Guys, Hook & Reel Cajun Seafood & Bar, Mexico Restaurant, Burger King, and Triple Crossing Brewing Company.
Are there any nearby transit or service locations that can help me get to or from Tommy's Express® Car Wash?
Nearby service locations include Verizon, Victra — Verizon Authorized Retailer, A Wireless mobile phone stores, and financial services like Wells Fargo Advisors and Truist, which might be useful for errands before or after your car wash visit.