Tommy's Express® Car Wash

Reviews

• AN

  Ash Nunya

  Feb 25, 2026
  2.0
  I've gone twice now and maybe it's just my car is too small for the default set up (VW Beetle), but it doesn't fully clean it - last time I used it my car had smudges all over the hood that I was easily able to wipe off with a finger, I don't know how the brushes missed them. On top of that, it costs $3 more once you're out to get a microfiber towel and window cleaning wipe. Every other car wash I've used provides those gratis, and considering my car comes out dripping wet here, it seems like they're just fleecing people by charging extra for it. At least the vacuums are free.
• MI

  MDL WHOLESALE INC

  Feb 11, 2026
  1.0
  Bad service very disappointing
• AC

  A. Clarke

  Feb 8, 2026
  2.0
  I stopped in for a “super” wash that was supposed to include the undercarriage, but after the wash, underneath the car was completely dry. When I mentioned the issue, an attendant brought me inside, but the female with locs was rude, with eye rolls and short responses, and told me to drive back through. I declined and left. SN: The vacuums a weak, several detail kit stations were sold out, and the mat washer was out of order. If it weren't for the one attendant who took me inside, I would have given 1 star. He deserves a kudos.
• CD

  Ch D

  Jan 24, 2026
  1.0
  We have been going to this location for several years. There is a big sign that says if you're dissatisfied that says "beautiful. But if for any reason you're not completely satisfied, please let us know." Well, after going through our car was not clean and so we went around to ask to go through again and a very stern unfriendly manager said that the satisfaction guarantee was only for subscription members. we mentioned that the sign should clearly say that and it doesn't. She continued to say that every Tommy's is different in their policy. We asked for contact information for the franchisee owner so that we could express our disappointment and she refused to give it to us. Even though we don't have a membership, we spend a lot of money at this location on our cars and are now going to rethink whether we will be returning. WARNING TO NON-MEMBER CUSTOMERS: Regardless of how the sign reads and owner is obviously unwilling to edit the sign to reflect that only MEMBERS should expect a clean car and satisfaction.
• KD

  Katie Deloach

  Jan 20, 2026
  5.0
  Absolutely amazing staff 🤍 wash was quick easy and efficient

Frequently Asked Questions About Tommy's Express® Car Wash