Many customers praised the staff for their professionalism, helpfulness, and communication throughout the repair process.
Quality of Work
Overall, customers were highly satisfied with the quality of repairs and upholstery work, often noting that the results exceeded their expectations.
Pricing Concerns
Some reviews mentioned that while the quality of work was excellent, the prices were considered high by several customers.
Turnaround Time
Customers frequently noted quick turnaround times for repairs, often completing work in less than a day.
Mixed Experiences
A few customers reported negative experiences, particularly regarding damage to their vehicles or unsatisfactory repairs, highlighting inconsistencies in service.
BC
byron Cárdenas
Oct 6, 2025
5.0
Exelente atención y buen trabajo.
AA
ackerman
Sep 3, 2025
5.0
Stellar quality, even more stellar service.
I had a tear in my seat and Dylan first thought about ordering the same material to fix it from Mercedes. But then mentioned that he could replace it with leather (matching the color and the pattern) with materials he already had in the shop. Not only did this save me a TON of money, but he took the time to hand dye the leather to match my color exactly. When I saw the result, I was stunned that it wasn't the factory replacement. It looks absolutely amazing, and I couldn't be happier with the price, service and turnaround time. Cannot recommend highly enough!
BB
Brian
Sep 2, 2025
5.0
Had a great experience just getting my shifter boot and e-brake boot replaced as my originals were both ripping. Dylan is very professional and easy to work with and his staff did an excellent job custom stitching this together. Had a slight tear with the new brake boot and he had it fixed in less than hour. I hope to do business with you all again for sure, this will be my go to from now on when it comes to interior work!
JJ
Jenelle Jones
Jul 21, 2025
5.0
I accidentally jammed my backseat seatbelt, trying to remove the car seat base & did not having enough tension to remove the base. Not wanting to make it worse, a frantic google search lead me to The Interior Guys. In less than a hour my car seat belt was fixed. Above and beyond customer service, repair, and cost. 5 stars. Big or small for any vehicle interior needs The Interior Guys is the place to go. Happy to use their service again and recommend them to anyone in need.
BC
Brian Clark
Oct 12, 2023
5.0
I purchased a car from carvana that only had a problem of smelling like marijuna. The interior guys did an ozium treatment.
It did the job! 150.00 bucks clen smelling vehicle $ well spent. Carvana reimbursed me. Very professional folks check them out!
Frequently Asked Questions About The Interior Guys
What services does The Interior Guys offer?
The Interior Guys provides automotive and marine upholstery services, including custom upholstery, automotive fabric and leather work, convertible tops, recovering, upholstery re-dyeing, and water leak repairs.
Where is The Interior Guys located?
The Interior Guys is located at 8253 Midlothian Turnpike, Richmond, VA 23235, USA.
What are the business hours of The Interior Guys?
The Interior Guys is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
How can I contact The Interior Guys for inquiries or appointments?
You can contact The Interior Guys by phone at +1 804-897-8777 or email at interiorguys@verizon.net.
What payment options are accepted by The Interior Guys?
They accept American Express, Cash, Discover, Financing, Mastercard, and Visa.
Since when has The Interior Guys been in business?
The Interior Guys has been serving customers since 1997, with over 25 years of experience.
Which areas does The Interior Guys serve?
They serve a 20 mile radius around Richmond, VA, including cities like Woodvale, Elko, Chester, Chesterfield, Ashland, and Glen Allen in Virginia, and several cities in Ohio, Indiana, and Kentucky.
Are there any nearby automotive-related businesses when visiting The Interior Guys?
Yes, nearby automotive businesses include Truckin Thunder, Beck's Auto, Cottman Transmission and Total Auto Care, Haley Toyota Body Shop, Haley Toyota Certified Pre-Owned Center, and Haley Certified Pre-Owned Service Center.
Where can I find dining options near The Interior Guys?
Nearby restaurants include Mi Hacienda and La Hacienda (Mexican and Latin American cuisine), Cook Out (fast food and burgers), and Golden Corral Buffet and Grill (steakhouse and buffet).
What accommodations are available near The Interior Guys for visitors?
Visitors can stay at nearby hotels such as Super 8 by Wyndham Richmond Midlothian Turnpike and Super 8 motels.