Sheehy Ford of Richmond

Reviews

• AB

  Alex Baker

  1 day ago
  5.0
  Easily the best car buying experience I've had. I came in looking for a very specific vehicle. They did not have it on the lot. No trying to push something else. A few minutes if waiting and they had found one they could get for me. Everything was smooth, relaxed. No debating over cost. We discussed where I wanted to be on payment and they made it happen. No sitting for hours on end. It was - hey, let's get you what you want, get you in it, and get you on your way. Could not be happier.
• TS

  Teresa Shaffer

  5 days ago
  5.0
  We received the most excellent care from Sophie. Thank you Sophie you are the BEST! I will say she was extremely knowledgeable with our F250 explaining everything in detail inside and outside the F250. We are extremely happy with our purchase and our truck ran so well during a test drive and after picking it up from the dealer and received allot of looks driving it back to our home almost an hour away. We appreciate all the time Sophie spent with us. This was our 1st Ford pick up but love the looks and all the bells and whistles. I will also say Hope was also extremely knowledgeable about other products so we can make sure our investment always looks the very best. Hope was extremely nice and also a pleasure to work with. Our overall experience was the BEST experience hands down than other dealers. Loved working with these two ladies. We will definitely recommend to anyone looking for a new truck.
• DC

  Douglas Chewning

  Feb 25, 2026
  5.0
  I found the truck I wanted on the Sheehy website. I live near Frederick MD. so I originally went to the Sheehy Dealership in Gaithersburg MD. I could have had the truck transferred from Richmond for a resaonable $300 fee. However I felt that the sales rep was less than transparent about pricing of the truck. I left and went back online and began the purchase process directly online with Sheehy Ford of Richmond. I couldn't complete the process online, I called and spoke with a Sales Rep Stockton Worden who assisted me with completing the process. Once I arrived in Richmond the following week Stockton was efficient and made the process easy knowing I had traveled 3 hours and was heading back to MD afterwards. Everybody at Sheehy Ford of Richmond were friendly and a pleasure to work with from Stockton, Nicki and Joy. I love the truck! Thank you all. All the Best, Doug
• DJ

  Daryl Jones

  Feb 25, 2026
  5.0
  I found the car I wanted to buy specifically at Sheehy Ford in Richmond Virginia and so I made contact with James Vance and Stockton. I filled out the credit application and was approved for the 2026 Mustang GT Premium. I flew in from out of state (California) and James actually picked me up from the airport early the next morning. We went straight to the dealership where I made my purchase. I'm taking the time to write this review because from the moment I began this journey with James and Stockton, it was the "absolute" best customer service that I've ever received. These guys were amazing and I must add that the entire staff there was great. I'm a 60 year old man who pays close attention to the way I'm treated especially when I'm about to spend my hard earned money. I have nothing but great things to say about these guys (James and Stockton) along with the entire staff there at Sheehy Ford of Richmond Virginia as the entire atmosphere was warm, professional and inviting. I'd definitely recommend to anyone considering buying a Ford to come here where you won't get pressured but you will be treated the absolute best by James, Stockton and the entire team there at Sheehy Ford of Richmond Virginia. Because of my amazing experience I'll fly in again and again for all my future purchases (by the way this was Mustang #7, I think I like Mustangs). Thanks again to James and Stockton.
• LW

  Lisa Washington

  Feb 25, 2026
  5.0
  Today I picked up my Ford Edge from Sheehy, where Nicholas Simmons oversaw the service on my vehicle. This was my second time working with him, and once again, I was extremely impressed. Both visits were due to my engine light coming on, and unfortunately, my warranty claim was denied due to circumstances beyond my control. Despite that setback, Mr. Simmons truly went above and beyond to help resolve my car issues. His professionalism, knowledge, and dedication to customer service really stood out. Before I left, he carefully reviewed and printed all of my paperwork, taking the time to clearly break down the repairs and associated costs. He offered thoughtful suggestions on how to approach the repairs, including prioritizing what could be done first and advising whether I would need to leave the car or if certain services could be completed within a few hours. That transparency and guidance meant a great deal to me, especially as I discussed everything with my son. We will definitely be seeing Mr. Simmons again. He is truly an asset to the company and exemplifies what it means to be a dedicated employee who aims high to please customers while performing his job with excellence and ease. It has been a genuine pleasure working with him. Lisa Washington

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