Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Richmond today.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
436 reviews
5 stars
349
4 stars
38
3 stars
15
2 stars
12
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional customer service, highlighting their friendliness, professionalism, and willingness to help.
Efficiency
Many reviews noted the quick turnaround times for services, with customers appreciating the promptness in getting their vehicles serviced.
Knowledgeable Staff
The staff was frequently described as knowledgeable and thorough, providing clear explanations of services and repairs needed.
Trustworthiness
Customers expressed a strong sense of trust in the shop, often mentioning that they felt the staff had their best interests in mind and did not push unnecessary services.
Cleanliness
The facility was noted for being clean and well-maintained, contributing to a positive customer experience.
- DSDrew Sinclair1 day ago5.0Came in for an urgent flat tire repair and they came through for me. Super quick and friendly service.
- KCKeith Cook3 days ago5.0Great customer service. Quick appointment scheduling. Fast service. Friendly staff. They went above and beyond.
- KJKeyara Jones3 days ago5.0NTB was extremely helpful in guiding me and assisting me with my car troubles, especially for individuals who may be unsure about what issues they may be experiencing! They’re are wonderful workers and I would highly recommend Rohan as the person to assist you! I definitely would come here if you need help!
- DHDyrel Hawkins4 days ago5.0The gentlemen here are phenomenal. I came in and was greeted and immediately taking care of. The professionalism here is top tier. I wish I could give a higher rating but 5 is the highest and there earned every bit of it. Thank you again and you definitely have a customer for life
- ZSZaire SappletonNov 9, 20255.0I received an oil change for the second time and I must say my expectations were exceeded both times. The team was very knowledgeable and polite. I will definitely continue to bring my vehicle here!
Frequently Asked Questions About NTB-National Tire & Battery
What services does NTB-National Tire & Battery in Richmond offer?
NTB-National Tire & Battery offers tire sales, brake services, alignments, oil changes, battery replacements, suspension, and exhaust repair.
Where is NTB-National Tire & Battery located in Richmond?
NTB-National Tire & Battery is located at 5890 Brook Rd, Richmond, VA 23227, USA.
What are the operating hours for NTB-National Tire & Battery on weekdays?
From Monday to Wednesday and on Friday, it is open from 8 AM to 6 PM, on Thursday from 8 AM to 8:30 PM, and on Saturday from 8 AM to 5 PM. On Sunday, it operates from 9 AM to 5 PM.
Does NTB-National Tire & Battery provide wheelchair accessible facilities?
Yes, NTB has a wheelchair accessible entrance and restroom for customer convenience.
Can I pay with a debit card at NTB-National Tire & Battery?
Yes, debit card payments are accepted. They do not require cash only transactions.
How can I make a reservation or appointment at NTB-National Tire & Battery?
You can make a reservation by visiting their website at https://www.mavis.com/locations/richmond-brook-rd-va/
What other nearby automotive services are available around NTB-National Tire & Battery on Brook Rd?
Nearby automotive services include Merchant's Tire & Auto Centers and another NTB National Tire and Battery location, offering convenient options for tire and auto repair needs.
Are there fitness centers near NTB-National Tire & Battery where I can work out?
Yes, Fitness Evolution and Crunch Fitness gyms are located nearby, providing options for workout and active life activities before or after your visit to NTB.
Where can I grab a meal close to NTB-National Tire & Battery after my service appointment?
Sal's NY Pizza, a pizza restaurant and delivery service, is nearby, perfect for grabbing a meal after your visit to NTB.
What contact numbers can I use to reach NTB-National Tire & Battery on Brook Rd?
You can reach them at their main phone number +1 804-666-8926 or their alternate number +1 804-603-1719.