Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Richmond today.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
618 reviews
5 stars
464
4 stars
30
3 stars
15
2 stars
17
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, particularly highlighting individuals like Phil, Darnell, and Cheyenne for their exceptional service.
Efficiency
Many reviews noted the quick turnaround times for services, with several customers expressing satisfaction with being seen without appointments and having their issues resolved promptly.
Professionalism
The staff demonstrated professionalism and knowledge, with customers appreciating clear explanations of services and no pressure to upsell unnecessary products.
Reliability
Customers expressed trust in the business for tire and auto services, often returning for multiple services and recommending the shop to others.
Cleanliness
The facility was noted as clean and well-maintained, contributing to a positive customer experience.
- MHMeghan Homer6 days ago5.0Great service- they were very honest and helpful and didn't try to upsell me (when another chain tried to insist I needed to replace all four tires after I got a flat). They not only got me in quickly, they worked with my budget and seemed genuinely interested in our safety. Highly recommend.
- AJAngie JonesNov 9, 20255.0Huge shoutout to NTB Broad St — they were awesome! Super quick, super professional, and got me back on the road in no time. Big thanks to the staff for taking such good care of me and making everything easy. Definitely my go-to spot from now on! 🙌🚗
- KSKJ SternerNov 7, 20255.0I needed new tires and found a great deal online at NTB. Made an appointment for within the hour. After they started they alerted me of some other problems that really needed to be addressed. I wanted to get the work done but was really concerned about the costs. Phil was assisting me and after reviewing options, he got me a great deal on the tires and additional work/labour without breaking the budget. I rarely write reviews, but this shop and Phil was great to work with to find the best deals and get the work done. Much appreciated!
- AMAiden MarvashtiNov 5, 20252.0I asked if they could take off a stripped lug nut and was put on hold for 10 minutes. I hung up and called Midas who told me without having to check with anyone that they are able to do this. Every time I need help with my vehicle they tell me they don’t have the tools necessary or say “we don’t do that here”. So if you have an actual vehicle issue I would definitely suggest the Midas on Arthur Ashe Blvd rather than NTB. Am I tripping or should the National tire shop be able to take off a stripped lug nut? The staff here is always very friendly though, I do appreciate that.
- YRyenda rodriguezOct 29, 20255.0I was having some issues with my tires and decided to stop by NTB — I’m really glad I did! I was greeted by Jonathan as soon as I walked in! All the staff was friendly, professional, and got me taken care of quickly. They explained everything clearly and made sure my car was safe to drive again. The service was excellent from start to finish, and I appreciated how honest and helpful everyone was. Definitely recommend NTB for anyone needing tire or car service!
Frequently Asked Questions About NTB-National Tire & Battery
What types of tires and auto services does NTB-National Tire & Battery offer?
NTB-National Tire & Battery offers top-brand tires along with auto services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.
Where is NTB-National Tire & Battery located?
It is located at 3000 W Broad St, Richmond, VA 23230, USA.
What are the business hours of NTB-National Tire & Battery?
They are open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday until 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does NTB-National Tire & Battery have wheelchair accessible facilities?
Yes, the store has a wheelchair accessible entrance and restroom.
Can I pay by debit card at NTB-National Tire & Battery?
Yes, NTB accepts debit card payments and does not require cash only transactions.
Is there an option to book auto services online for NTB-National Tire & Battery?
Yes, you can make reservations and check services online at https://www.mavis.com.
How can I contact NTB-National Tire & Battery by phone?
You can call their main phone number at +1 804-666-8922 or the alternate number at +1 804-603-1742.
Are there other tire and auto repair shops near NTB-National Tire & Battery?
Yes, nearby options include Merchant's Tire & Auto Centers and another NTB National Tire and Battery location, providing convenient alternatives for automotive needs.
What nearby places can I visit for food or drinks near NTB-National Tire & Battery?
You can enjoy nearby spots such as T.Caf, T Caf salon de thé for cafes and tea rooms, Three Notch'd Brewing Company for a brewery experience, and Gather - Scott's Addition bar for drinks.
Are there cultural or event venues near NTB-National Tire & Battery I can explore?
Yes, nearby you can visit The Frontier Project, an event space, and art galleries like Corner Office and The World Art Group for cultural activities.