Business Details
About
Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Richmond. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Richmond today!
Location
Hours
Reviews
4.3
849 reviews
5 stars
587
4 stars
107
3 stars
57
2 stars
31
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, highlighting excellent service experiences.
Ease of Rental
Many reviews noted the quick and hassle-free rental process, including easy pick-up and drop-off.
Vehicle Quality
The majority of customers reported that vehicles were clean, well-maintained, and in good condition.
Availability Issues
Some customers experienced issues with vehicle availability and limited selection, particularly during busy times.
Mixed Experiences
While many had positive experiences, a few customers reported dissatisfaction with customer service and specific incidents.
- CGCarolyn Grimstead1 day ago5.0Wonderful customer service; prompt and polite.
- JTJT Taylor2 days ago5.0Friendliest and most satisfying experience at National ever. They are usually a superior choice but the team at Richmond International really elevated the execution.
- EFERIKA FERNANDEZDec 26, 20253.0Buen dia, solo hacen las rentas de autos con tarjeta de crédito? O se pueden hacer rentas con efectivo? Tambien
- JBJim BartlettDec 18, 20255.0If you use National Car Rental at the Richmond airport, be prepared for your smoothest and friendliest car-rental experience ever.
- AAATMA6669Dec 17, 20255.0It's an airport rental company, you know what your getting.. an ok car that works and gets you where you need to go. Also, super easy to rent and kinda hassle free. Would use them again 😁
Frequently Asked Questions About National Car Rental
Where is National Car Rental located in Richmond?
National Car Rental is located at 1 Richard E Byrd Terminal Dr, Richmond, VA 23250, USA.
What types of car rentals does National Car Rental in Richmond offer?
They offer various car rental options including economy, luxury, and standard rental cars.
What are the operating hours of National Car Rental in Richmond?
National Car Rental is open daily from 6:00 AM to 11:59 PM, with a brief closure between 1:00 AM and 6:00 AM.
Can I manage my car rental using an app at National Car Rental Richmond?
Yes, you can skip the counter and manage your car rental through the National app with the Emerald Club service.
What payment methods are accepted at National Car Rental Richmond?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does National Car Rental Richmond offer any special discounts?
Yes, they provide special offers which can be viewed on their website's specials page.
Is National Car Rental Richmond open for airport pick up services?
Yes, they offer airport pick up as part of their services at the Richmond International Airport.
Which nearby car rental agencies are located close to National Car Rental in Richmond?
Nearby car rental agencies include Alamo Rent A Car, Enterprise Rent-A-Car, Avis Car Rental, Dollar Rent A Car, Thrifty Car Rental, Hertz Rent A Car, Payless Car Rental, and Budget Car Rental.
What nearby dining options are available near National Car Rental Richmond?
Applebee's Grill + Bar is a nearby dining option where customers can enjoy American cuisine and a bar atmosphere before or after their rental visit.
How can travelers use nearby Richmond International Airport facilities when visiting National Car Rental?
Travelers can use Richmond International Airport's amenities and transit options, such as the ATM, airlines like Southwest Airlines and United Airlines, and the airport terminal, to easily access National Car Rental for their transportation needs.