Jiffy Lube Multicare - Closed

4.2
322 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in RICHMOND. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Multicare - Closed
3820 Stillman Pkwy, Richmond, VA
23233, United States

Hours

Reviews

4.2
322 reviews
5 stars
235
4 stars
25
3 stars
10
2 stars
6
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Darnell and John for their excellent service.

Efficiency

Most reviews noted quick service times for oil changes and other services, with many customers appreciating the fast turnaround.

Mixed Quality

While many customers reported positive experiences, some expressed dissatisfaction with service quality, including issues with incomplete work and miscommunication.

Pricing Concerns

Several customers mentioned feeling that prices were high or inconsistent, with some expressing frustration over undisclosed charges.

Cleanliness

The location was frequently described as clean and well-maintained, contributing to a positive overall experience.
  • CD
    Casey Dwyer
    Dec 15, 2025
    5.0
    Super friendly team- They thoroughly explained what my car needed and took care of it quickly!
  • JA
    Joseph Andrews
    Dec 8, 2025
    5.0
    Darnell is the best!!!
  • ME
    Mzz Ebony
    Dec 5, 2025
    5.0
    Very nice.. knowlegable and took great car of our vehicle before we traveled. Awesome team, Darnell, Mari & Joe went above and beyond, also helped assist with finding another issue with the battery and fluid around the battery since the battery is on the floor under the seat. I recommend seeing these (3) guys for your vehicle needs
  • HP
    Hollis Peterson
    Dec 4, 2025
    5.0
    Really appreciate how helpful and patient the team was! They even topped off one of my tires which was scarily low. Highly recommend Darnell’s location!
  • RG
    Roger Gardner
    Dec 3, 2025
    5.0
    Great experience. Nicest people and cleanest location I have ever seen. Will be going back!

Frequently Asked Questions About Jiffy Lube Multicare - Closed

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service