Jiffy Lube offers fast, quality oil changes performed by trained technicians in RICHMOND. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Mac and John for their exceptional service.
Efficiency
Several reviews noted the quick service and efficiency of the team, with many customers appreciating the fast turnaround for oil changes and other services.
Concerns with Honesty
There were multiple reports of customers feeling misled about services and pricing, with some expressing distrust regarding the necessity of recommended repairs.
Mixed Experiences
While many customers had positive experiences, there were also significant complaints about service quality and issues that arose after service, indicating inconsistency in performance.
KE
Kathleen Erdmann
Dec 23, 2025
4.0
I went here because the man at the closed JL on Stillman Pkwy gave me a 50% off coupon for oil change and my regular mechanic was busy.
The technician was very friendly and helpful.
They got my oil change done although they told me they couldn’t get the oil plug off so they did the oil change from the top.
They did not have any high mileage oil so I went with the synthetic blend.
Idk if they changed the oil filter.
I did get a free tire rotation and I am grateful for that.
AK
Anthony Kimble
Dec 11, 2025
5.0
I like to thanks the employees at 8025 W. Broad street today. As I left my company office headed for a customer account in Suffolk, Va my maintenance light appeared. I made a stop at the location for an unscheduled visit. The gentleman at the front desk took the time to explain the differences in the types of oil and its prices before performing the work. He also honored my discount with no questions. The service was very efficient. Sorry I didn’t remember the employees names but they all gave good customer service. Definitely had a good experience there.
SC
Silvestre Castillo
Nov 15, 2025
5.0
The best company ever.
GW
Gwyndolynn Wagner
Sep 23, 2025
5.0
I went here and an older gentleman who had a kind of strong accent named Mac helped me! I would just like to say that as a woman who hates going to do anything with cars because most mechanics are not helpful he was AMAZING and super helpful and made me laugh!! He answered all of my questions and went ABOVE AND BEYOND! I was worried about coming here BUT MAC made me feel confident and was super amazing! YALL NEED MORE PEOPLE LIKE MAC AND YOU NEED TO GIVE HIM A RAISE! I WILL BE BACK FOR MAC! THANK YOU MAC!
JD
Jim Davenport
Sep 16, 2025
5.0
Everyone was extremely courteous & very helpful. I felt very informed & like I was their only customer. As necessity requires, I will be returning.
Frequently Asked Questions About Jiffy Lube Multicare
How much does an oil change cost at Jiffy Lube?
You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.
How long does an oil change take at Jiffy Lube?
An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service
Does Jiffy Lube service fleet vehicles?
Yes we do! Jiffy Lube® accepts most fleet credit cards and is a participating outlet for virtually all of the largest fleet management companies like Enterprise, Element and Holman. We also service most national fleets and thousands of smaller local fleets of company vehicles. Visit Oil Change Locations - Oil Change Places | Jiffy Lube to find a Jiffy Lube store near you or visit Jiffy Lube Fleet Program | Jiffy Lube to setup a new fleet account.
Does Jiffy Lube offer any coupons?
Yes! Jiffy Lube offers coupons to help you save on your next visit. Coupon offers can vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What are the Jiffy Lube hours of operation?
Hours vary by location since Jiffy Lube service centers are independently owned and operated. But it’s easy to find the specific hours for your nearest Jiffy Lube locations using our store locator tool on jiffylube.com.
What is the cost of an oil change at Jiffy Lube?
You can receive a personalized price estimate on our 15-minute oil change service and other service offerings from your local Jiffy Lube service center by visiting jiffylube.com/get-an-estimate. Oil change pricing is based on your specific vehicle manufacturer’s recommendations for oil type as well as your vehicle’s engine oil capacity and takes into consideration your driving conditions.
Does Jiffy Lube offer oil change coupons?
Yes. Jiffy Lube offers coupons to help you save on your next oil change service. Coupon offers vary by location since Jiffy Lube service centers are independently owned and operated. Please visit our coupon page on jiffylube.com for current offers.
What services does Jiffy Lube Multicare in Richmond offer?
Jiffy Lube Multicare provides oil changes, brake services, battery replacements, tire services, and preventive automotive maintenance including transmission fluid and coolant flushes, tune-ups, and inspections.
Do I need an appointment to get an oil change at Jiffy Lube Multicare?
No appointment is necessary. You can visit Jiffy Lube Multicare at 8025 W Broad St, Richmond, VA anytime during business hours for service.
How long does an oil change take at Jiffy Lube Multicare?
An oil change typically takes 15 minutes or less, from starting the service to completion. Additional services may add time depending on what you choose.
What are the hours of operation for Jiffy Lube Multicare in Richmond?
Monday through Friday, Jiffy Lube is open from 8:00 AM to 6:00 PM; Saturday from 8:00 AM to 5:00 PM; and Sunday from 10:00 AM to 4:00 PM.
Does Jiffy Lube Multicare service fleet vehicles?
Yes, Jiffy Lube Multicare services fleet vehicles and accepts most fleet credit cards including those from Enterprise, Element, and Holman.
What payment methods are accepted at Jiffy Lube Multicare?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Where can I find coupons for Jiffy Lube services?
Coupon offers vary by location, but you can find current coupons on the Jiffy Lube website's coupon page at jiffylube.com.
What popular places are nearby Jiffy Lube Multicare that customers might visit?
Nearby are places like Ray's Italian Ice And Frozen Custard for a treat, Nick's Roman Terrace for dining, and River City Escape Room for entertainment.
How can nearby transit or rental services help me get to Jiffy Lube Multicare?
Hertz Car Rental - Richmond - West Broad Street nearby can provide convenient rental cars for getting to or around Jiffy Lube Multicare if needed.
Are there convenient stores near Jiffy Lube Multicare to grab essentials while my car is serviced?
Yes, stores such as Dollar General and Wawa convenience store are close by where you can purchase snacks, drinks, and other essentials during your visit.