Jiffy Lube Multicare

3.9
237 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in RICHMOND. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Multicare
8025 W Broad St, Richmond, VA
23294, United States

Hours

Reviews

3.9
237 reviews
5 stars
143
4 stars
25
3 stars
15
2 stars
7
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Mac and John.

Speed of Service

Customers frequently noted the quick turnaround for services, often completing oil changes and other tasks in under an hour.

Mixed Experiences

While many reviews were positive, there were several complaints about poor service, including issues with oil changes and upselling tactics.

Trust Issues

Some customers expressed concerns about the honesty of the service, citing instances of being told unnecessary repairs were needed.

Staffing Concerns

Several reviews mentioned that the location appeared to be understaffed, leading to longer wait times despite the quick service.
  • SC
    Silvestre Castillo
    Nov 15, 2025
    5.0
    The best company ever.
  • GW
    Gwyndolynn Wagner
    Sep 23, 2025
    5.0
    I went here and an older gentleman who had a kind of strong accent named Mac helped me! I would just like to say that as a woman who hates going to do anything with cars because most mechanics are not helpful he was AMAZING and super helpful and made me laugh!! He answered all of my questions and went ABOVE AND BEYOND! I was worried about coming here BUT MAC made me feel confident and was super amazing! YALL NEED MORE PEOPLE LIKE MAC AND YOU NEED TO GIVE HIM A RAISE! I WILL BE BACK FOR MAC! THANK YOU MAC!
  • JD
    Jim Davenport
    Sep 16, 2025
    5.0
    Everyone was extremely courteous & very helpful. I felt very informed & like I was their only customer. As necessity requires, I will be returning.
  • AW
    aileen watts
    Sep 13, 2025
    5.0
    Friendly staff and quick service!
  • DS
    David Seibert
    Aug 29, 2025
    1.0
    If you like nice friendly employees go here! Seriously! But they are waaaay understaffed. An oil change is going to be a 2 plus hour endeavor even if there is only one car ahead of you.

Frequently Asked Questions About Jiffy Lube Multicare

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service