Jiffy Lube Multicare

3.9
239 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection StationJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in RICHMOND. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Multicare
8025 W Broad St, Richmond, VA
23294, United States

Hours

Reviews

3.9
239 reviews
5 stars
144
4 stars
26
3 stars
15
2 stars
7
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Mac and John for their exceptional service.

Efficiency

Several reviews noted the quick service and efficiency of the team, with many customers appreciating the fast turnaround for oil changes and other services.

Concerns with Honesty

There were multiple reports of customers feeling misled about services and pricing, with some expressing distrust regarding the necessity of recommended repairs.

Mixed Experiences

While many customers had positive experiences, there were also significant complaints about service quality and issues that arose after service, indicating inconsistency in performance.
  • KE
    Kathleen Erdmann
    Dec 23, 2025
    4.0
    I went here because the man at the closed JL on Stillman Pkwy gave me a 50% off coupon for oil change and my regular mechanic was busy. The technician was very friendly and helpful. They got my oil change done although they told me they couldn’t get the oil plug off so they did the oil change from the top. They did not have any high mileage oil so I went with the synthetic blend. Idk if they changed the oil filter. I did get a free tire rotation and I am grateful for that.
  • AK
    Anthony Kimble
    Dec 11, 2025
    5.0
    I like to thanks the employees at 8025 W. Broad street today. As I left my company office headed for a customer account in Suffolk, Va my maintenance light appeared. I made a stop at the location for an unscheduled visit. The gentleman at the front desk took the time to explain the differences in the types of oil and its prices before performing the work. He also honored my discount with no questions. The service was very efficient. Sorry I didn’t remember the employees names but they all gave good customer service. Definitely had a good experience there.
  • SC
    Silvestre Castillo
    Nov 15, 2025
    5.0
    The best company ever.
  • GW
    Gwyndolynn Wagner
    Sep 23, 2025
    5.0
    I went here and an older gentleman who had a kind of strong accent named Mac helped me! I would just like to say that as a woman who hates going to do anything with cars because most mechanics are not helpful he was AMAZING and super helpful and made me laugh!! He answered all of my questions and went ABOVE AND BEYOND! I was worried about coming here BUT MAC made me feel confident and was super amazing! YALL NEED MORE PEOPLE LIKE MAC AND YOU NEED TO GIVE HIM A RAISE! I WILL BE BACK FOR MAC! THANK YOU MAC!
  • JD
    Jim Davenport
    Sep 16, 2025
    5.0
    Everyone was extremely courteous & very helpful. I felt very informed & like I was their only customer. As necessity requires, I will be returning.

Frequently Asked Questions About Jiffy Lube Multicare

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service