Jiffy Lube Multicare

3.9
396 reviews

About

Oil Change Service StationBrake ShopCar Battery StoreTire ShopCar Inspection Station
Jiffy Lube offers fast, quality oil changes performed by trained technicians in RICHMOND. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube Multicare
5710 W Broad St, Richmond, VA
23230, United States

Hours

Reviews

3.9
396 reviews
5 stars
246
4 stars
36
3 stars
17
2 stars
18
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond.

Efficiency

Numerous reviews highlighted quick service, with many customers being in and out in under 30 minutes.

Pricing Issues

Several customers expressed dissatisfaction with high prices, feeling they were overcharged for services.

Service Quality

Mixed feedback on service quality; while some had great experiences, others reported issues with incorrect services or damage to their vehicles.

Communication

Some customers noted poor communication regarding service delays and pricing, leading to frustration.
  • MT
    Madi Taylor
    5 days ago
    5.0
    Quan, Logan & Tresean were so friendly & helpful! Great experience
  • OS
    OG STAXX
    Nov 9, 2025
    5.0
    Was a great experience quick and fast
  • WG
    Wingate Grant
    Nov 7, 2025
    5.0
    Had a great experience today at the road street location, near Libbie. In and out in 20 mins tops. Couldn’t be more pleased with the professionalism!
  • NF
    Nicole Flaherty
    Oct 28, 2025
    5.0
    Easy and quick! Made getting an oil change a breeze and wonderful customer service.
  • SP
    Scorpion Phoenix
    Oct 23, 2025
    5.0
    Nice young lady at front desk. Quick & efficient service too. It was a great idea to go first thing in the morning.

Frequently Asked Questions About Jiffy Lube Multicare

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service