Business Details
About
Oil Change Service StationAuto Repair Shop
Grease Monkey's Certified Pit Crew provides Oil Changes and More for all of your vehicle's maintenance needs. Get In. Get Out. Get Going.
Location
Hours
Reviews
4.6
693 reviews
5 stars
564
4 stars
59
3 stars
14
2 stars10
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and efficient, with several mentioning specific employees by name for their exceptional service.
Service Quality
While most reviews highlighted quick and thorough service, some customers reported issues with upselling and dissatisfaction with the quality of work, including claims of unnecessary repairs.
Transparency
Several customers appreciated the honesty and transparency regarding pricing and services, although there were complaints about misleading information related to coupons and service costs.
Cleanliness and Environment
The facility was frequently described as clean and well-organized, contributing to a positive customer experience.
Mixed Experiences
While many reviews were positive, there were notable complaints about poor service experiences, including accusations of dishonesty and rushed work leading to mistakes.
- MCMichael Cathcart3 days ago5.0quick and efficient as usual. awesome experience
- DLDon LostNov 11, 20251.0Horrible customer service
- MVMs. VanessaNov 4, 20255.0It was definitely 5 stars .
- RHR. Shawty HonorOct 24, 20251.0Never go here
- VSVictoria SalmonOct 22, 20255.0The employees at this location are amazing! Friendly, professional, efficient, I won't take my car anywhere else for oil changes or brakes/tires
Frequently Asked Questions About Grease Monkey
What services does Grease Monkey in Richmond VA offer?
Grease Monkey provides oil changes and various vehicle maintenance services, including state inspections.
Where is Grease Monkey located?
It is located at 8509 Staples Mill Rd, Richmond, VA 23228, USA.
What are the operating hours for Grease Monkey?
Grease Monkey is open Monday through Friday from 8:00 AM to 6:00 PM, and Saturdays from 8:00 AM to 4:00 PM. It is closed on Sundays.
What payment methods does Grease Monkey accept?
They accept American Express, MasterCard, Visa, cash, and invoice payments.
When was Grease Monkey in Richmond VA established?
This location was established in 2019.
Does Grease Monkey have an online presence?
Yes, you can visit their website at https://www.greasemonkey.com/locations/va/richmond/8509-staples-mill-rd and their Facebook page at https://www.facebook.com/703863526138882.
What are some nearby automotive repair options around Grease Monkey?
Nearby automotive repair shops include Carlos Happy Auto, JK Auto Care, Texas Automotive LLC, and RVA Auto Service, which offer additional vehicle services.
Are there any nearby places for food or refreshments near Grease Monkey?
Yes, Old Time Bakery offers bakery and grocery items, and Catering By Jill is a nearby restaurant for dining options.
Where can customers find storage or moving services near Grease Monkey?
Staples Mill Mini Storage provides storage facilities, and U-Haul Neighborhood Dealer offers truck rentals nearby, convenient for moving or storage needs.
Can customers visit other service providers while at Grease Monkey?
Yes, nearby you can find City Locksmith for key and lock services, Bliley’s Funeral Homes for funeral services, and Commonwealth Chiropractic & Acupuncture Center PC for health services.