The staff is frequently praised for being friendly, helpful, and professional, with many customers expressing appreciation for their expertise and willingness to assist.
Efficiency
Customers report quick service and efficient handling of repairs, often highlighting the ability to accommodate urgent requests and complete work in a timely manner.
Honesty and Transparency
Many reviews commend the business for its honest assessments and clear communication regarding services needed, with several customers noting they were not upsold on unnecessary repairs.
Mixed Experiences
While most feedback is positive, there are some negative experiences reported, particularly regarding miscommunication and service delays, indicating inconsistency in service quality.
TT
Tzim Tzum
Dec 27, 2025
5.0
Friendly and efficient service. The staff was great! Super helpful!
NN
Nicholas Nowlin
Dec 20, 2025
5.0
Awesome service. Replaced tires on both my cars on a Saturday afternoon. Appreciate you!
PJ
Peyton Jenkins
Dec 4, 2025
5.0
Donna and Lori were awesome! The whole shop was great. Really appreciated their help and their expertise. Probably the best in town.
DN
Dena Neuwirth
Oct 24, 2025
5.0
I was very impressed with the professionalism and honesty of the team here. I had purchased a set of Goodyear tires online based on feedback from my dealer's service center, but when I came in to have them installed, the team at Goodyear quickly determined I still had significant life left in my tires and they could simply patch an existing nail hole. They refunded my order, patched the tire, corrected my brake fluid, and saved me a large expense. Highly recommend!
MC
M Carter
Oct 17, 2025
5.0
Great customer service, Fast and friendly, provided recommendations for my car! Highly recommend
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Richmond provide?
Goodyear Auto Service in Richmond offers full-service tire and automotive repair, including oil changes and tire services.
Where is Goodyear Auto Service located?
It is located at 7004 Three Chopt Road, Richmond, VA 23226-3607, USA.
What are the business hours for Goodyear Auto Service?
They are open Monday through Saturday from 7:00 AM to 6:00 PM and closed on Sundays. Holiday hours may vary.
Does Goodyear Auto Service offer in-store pickup?
Yes, they provide in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, cash, check, Discover, Mastercard, and Visa.
Does Goodyear Auto Service have wheelchair accessible facilities?
Yes, they have wheelchair accessible entrances and restrooms.
Can I schedule a service appointment online at Goodyear Auto Service?
Yes, you can make an appointment through their website reservation link.
What nearby dining options can I visit when I go to Goodyear Auto Service?
Nearby restaurants include Grapeleaf Restaurant (Lebanese), Moe's Southwest Grill (Mexican), Starbucks (coffee shop), Billy Pie (pizza and bar), Odyssey (American cuisine), Toast (gastropub), Christians Pizza, and Jimmy John's (sandwich shop).
Are there convenient financial services near Goodyear Auto Service?
Yes, Atlantic Union Bank and TowneBank are nearby banks offering financial and ATM services.
What automotive-related businesses are near Goodyear Auto Service?
Nearby automotive services include World Foreign Car Services (auto repair and body shop) and a Getty Mart gas station.