Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Goodyear Auto Service
7501 Midlothian Turnpike, Richmond, VA
23225-6412, United States
Hours
Reviews
4.4
150 reviews
5 stars
115
4 stars
12
3 stars
5
2 stars
4
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and attentive service provided by staff, particularly highlighting individuals like Mike, AJ, and Dana.
Efficiency
Many reviews noted the quick turnaround times for services, with several customers expressing satisfaction with the speed of repairs and maintenance.
Honesty and Transparency
Customers appreciated the honest assessments of their vehicle needs, with many mentioning that they felt informed about costs and necessary repairs without feeling pressured.
Cleanliness and Comfort
The service center was frequently described as clean and well-maintained, with a comfortable waiting area that included amenities like coffee and water.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding appointment scheduling and service quality inconsistencies.
- YLYiyi Lewis3 days ago5.0FANTASTIC service from Mike (store Manager) and the rest of the crew working on the cars. They are detailed-oriented, efficient, super knowledgeable, and very personable. Mike helped me find the best deals for my tires and got a great deal for the oil change. I felt well taken care of by the staff!
- SWstormy williamsOct 23, 20255.0Excellent service 👏🏿 I greatly appreciate the customer service from Mike and the other staff. They were very pleasant and informative. I highly recommend everyone get go here for maintenance of their vehicle. Thank you to all that work at the establishment!
- BHBen HutsonOct 21, 20255.0This service center inspected my two lawn mowers tires and found the air leaks. They were not able to order me new tires, but they did perform this service free of charge. Very friendly customer service and look forward to doing business in the future.
- CRCatherine ReveneOct 16, 20255.0The manager Mike was answered the phone and was very friendly and professional. He was a very nice gentleman and made the process of explaining to me in detail what repairs or replacements my car needed to pass inspection and gave me, in my opinion, a very fair price and kept me updated and explained the day of being done could vary depending on what they found once they checked it, but should be by the weekend, he personally called on Friday, the original day he gave me, to say it was ready. I will take my car for future business and I highly recommend Mike at Goodyear on Midlothian trnpk. Thankyou Mike!
- JRJ. R.Oct 13, 20255.0BIG THANK YOU to Mike and the Team at the Midlothian location in Richmond, VA!! I had an unexpected tire issue and stopped by as a walk-in. They were happy to assist! Great turn-around time and overall awesome customer service! I've been to this location a few times now and they offer a good selection of services that are both affordable and convenient. The staff is very helpful and knowledgeable about each product. They add value to the experience by being patient with any questions you might have and making sure you understand the work being done. BONUS: Comfortable waiting lounge with a TV plus coffee and free water bottles. Kudos to the Team! Your efforts are very much appreciated!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service offers full-service tire and automotive repair services, including oil changes and mechanical repairs.
Where is Goodyear Auto Service located?
It is located at 7501 Midlothian Turnpike, Richmond, VA 23225-6412, USA.
What are the regular business hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 7:00 PM and closed on Sundays.
Are there any special holiday hours for Goodyear Auto Service?
Yes, it is closed on November 27 and December 25, and open from 8:00 AM to 5:00 PM on December 24 and 31.
Does Goodyear Auto Service provide in-store pickup options?
Yes, they offer in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the entrance and restrooms are wheelchair accessible.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online through their reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
What nearby dining options are available near Goodyear Auto Service?
Nearby dining options include Waffle House, Gummy's Home Cooking, and Live Crawfish and Seafood Restaurant — customers might enjoy a meal before or after their vehicle service.
Are there any beauty salons close to Goodyear Auto Service?
Yes, Vicky's Nails and Hair, OJI Salon, and Five Star Beauty Salon are nearby, making it convenient to combine beauty appointments with vehicle service visits.
What nearby recreational or event venues are close to Goodyear Auto Service?
Nearby venues include Pocahontas State Park and Forest for outdoor activities, and Chippenham Square Event Center and The Hidden Spot RVA for events and concerts, offering customers options to explore while visiting the area.