Customers consistently praised the friendly, helpful, and professional service provided by staff, particularly highlighting the efforts of managers like Mike and AJ.
Efficiency
Many reviews noted quick turnaround times for services, with several customers appreciating the promptness in addressing their vehicle issues.
Honesty and Transparency
Customers appreciated the honest communication regarding repairs and costs, with many feeling they received fair pricing without unnecessary upselling.
Cleanliness and Comfort
The service center was frequently described as clean and comfortable, with amenities like coffee and a pleasant waiting area enhancing the customer experience.
Mixed Experiences
While most feedback was positive, some customers reported negative experiences related to service delays and perceived dishonesty during inspections.
EG
Emily Gravely
Jan 3, 2026
5.0
Mike and his team did an excellent job fixing my car up. They kept me posted with everything and finished earlier than expected which is always a plus. Will definitely be back.
AJ
Austin Jang
Nov 29, 2025
5.0
Mike was super helpful. I highly recommend
YL
Yiyi Lewis
Nov 21, 2025
5.0
FANTASTIC service from Mike (store Manager) and the rest of the crew working on the cars. They are detailed-oriented, efficient, super knowledgeable, and very personable. Mike helped me find the best deals for my tires and got a great deal for the oil change. I felt well taken care of by the staff!
TJ
Thomas l Perry jr
Oct 29, 2025
5.0
The Experience was excellent and Honest I appreciate all that was done 👍 A+
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service offers full-service tire and automotive repair services, including oil changes and mechanical repairs.
Where is Goodyear Auto Service located?
It is located at 7501 Midlothian Turnpike, Richmond, VA 23225-6412, USA.
What are the regular business hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 7:00 PM and closed on Sundays.
Are there any special holiday hours for Goodyear Auto Service?
Yes, it is closed on November 27 and December 25, and open from 8:00 AM to 5:00 PM on December 24 and 31.
Does Goodyear Auto Service provide in-store pickup options?
Yes, they offer in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the entrance and restrooms are wheelchair accessible.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online through their reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
What nearby dining options are available near Goodyear Auto Service?
Nearby dining options include Waffle House, Gummy's Home Cooking, and Live Crawfish and Seafood Restaurant — customers might enjoy a meal before or after their vehicle service.
Are there any beauty salons close to Goodyear Auto Service?
Yes, Vicky's Nails and Hair, OJI Salon, and Five Star Beauty Salon are nearby, making it convenient to combine beauty appointments with vehicle service visits.
What nearby recreational or event venues are close to Goodyear Auto Service?
Nearby venues include Pocahontas State Park and Forest for outdoor activities, and Chippenham Square Event Center and The Hidden Spot RVA for events and concerts, offering customers options to explore while visiting the area.